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June 2024 by Yaya Mata
Walked in @ 10:25 am & the representative that was there had the ugliest attitude! A little of advice if you don’t like your job get you a new one!!
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February 2024 by Luis Duran
Horrible service they are never on time at the office and if you call the company phone number they will never solve any of your concerns they just will ask you to visit your local office to take care of it I won’t recommend this company at all
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February 2024 by Dalia Cuellar
My mother added my son & his car to her insurance. They only insured the car for a month, then removed his and added him on to her car insurance. Raised the price without informing either one of them, but continued to accept the original payment amount. So neither car was insured after the first month. The Rep (who clearly is not certified) then lied claiming my Sons car wasn’t ever insured when clearly it was or else he wouldn’t had been able to get inspection or get the title switched to his name. Then she claimed he never gave her the VIN which doesn’t make sense, because we all know you need a VIN number to get insurance. This place doesn’t even deserve a half of a star.
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February 2024 by DonJeanea Stewart
This company is a joke they have some automated robot that responds and when you call or email them they don’t answer same routine I plan on taking my story to the media because it’s been 6 months and nothing has been resolved
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January 2024 by Chris McAdoo
If you need to insure anything, these people got you!!! And almost about as cheap as it's gonna get!!
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December 2023 by Oscar Jimenez
Just rude hanging up on me twice maybe my service wasnt ment
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November 2023 by Tiffany Logan
I have had good and bad experiences with this office. Lately with this last policy it's been bad. I started it on the phone the. Whe. I got there one lady redid it took off many discounts a d raised my rates. I went to the other one explained they helped fix it. And in the process ended up talking to a lady from this store and got things better. I refuse to talk to the original person who messed up my policy up. Now when I call I ask who I am talking to and they hang up on me without telling me a name and ig ore my calls. This is rude.
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October 2023 by Patt Lindsey
I was told by csr that sold me this insurance that my payments would be due on the 19th of every month. I asked her several times if she was certain and she absolutely was certain. I wrote it on payment envelope in front of her. This past week I was sent text message saying pay before 9th or it will be cancelled. I was told 67.70 per month. Today “because it’s in cancellation mode” 78 and change. When I looked at my mobile banking 86 had been taken. The lady I spoke to was very rude and condescending. Told me the woman that sold it to me didn’t know what she was doing and I obviously didn’t understand her. “I know what I’m doing I’ve been here three years.” Needless to say I’m taking my business elsewhere after this.
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September 2023 by Eshaunte' Williams
Customer service is terrible. Called them to file a claim and help someone out that was literally stranded on the side of the road and the supervisor got upset and hung up the phone IN OUR FACES and now they are standed in the middle of no where!!
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September 2023 by Jose Obregon
Excellent assistance and very good recommended insurance
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September 2023 by Karla Aviles
Their schedules are not fixed
Today, Saturday, they supposedly open at 10:00 am.
And it's already 10:20 and it's still closed ?
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September 2023 by Angela Jamroz
I have car insurance from here
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September 2023 by Reginald Williams
good insurance
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June 2023 by Jamal A
Had called Remco branch at highway 6 South three times and I got no response for the past 48 hours Im presently outside their office and noticed that there is a note that they had gone for lunch without mentioning on when they will be back from their Lunch break Will await for them till I hopefully will get someone to assist me with my auto insurance
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September 2022 by Mclendon Spruill
Remco Insurance is the best but I probably wouldn’t say that without dealing with Mr Jonathan .. This guy is awesome and will bend backwards to provide great customer service.. If you need car insurance please take my word an go see this fella… Thanks again Remco..
