I bought my bed frame online and had an issue with it. A repair man was sent out and said it was the motor but it would take 4 to 6 weeks for the part. After what I felt was a run a round I called 31st store a spoke with Robert he got this issue resolved with a new frame being delivered in 2 days. ROBERT YOU’RE AWESOME!!!
October 2024
Robert was excellent and treated us right. He seemed very knowledgeable about the mattress we wanted to purchase. Also he served his country, what more could you ask for.
September 2024
The store salesman was very professional, courteous, and knowledgeable. He provided a good, comparative review of the mattresses that would meet my needs. Would definitely recommend a return for any future purchases..