Marshalls is a store known for its exciting selection and great prices, attracting shoppers looking for a fun adventure. Customers appreciate the variety of items available, especially for pets, luggage, and beauty products. The store is large and well-stocked with thousands of new items arriving weekly, making it a treasure hunt for fashion and home goods. However, during busy times like the holidays, shoppers have noted that the store can feel crowded, and there may be long lines due to limited cashiers. While many customers enjoy the cleanliness and organization of the store, some have mentioned that the staff, particularly cashiers, can sometimes come off as unfriendly. Additionally, the management's announcements about closing time have drawn criticism for being abrupt. Overall, Marshalls offers a unique shopping experience with a mix of great finds and areas for improvement in customer service.