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March 2024 by Marisol Cadenas
**They do not offer refunds..even if they fail to repair jewelry properly. Find a real jeweler you can trust. I would not go here.**
Stopped by super quick at ask a chain repair. He offered to fix my 14k white gold necklace with a ring. I was in a hurry and asked if it would hold. He said yes. I try to support small businesses and felt bad for this small store, so agreed to get the ring. My gut told me not to, but I didn’t listen.
The chain broke again the very next day. I brought it back in and he would not give me a refund. He only offered to have it sent out and get it soldered, which would take 2-3 weeks. I said I don’t want to lose this 14K solid gold chain as we bought it over 19 years ago. I didn’t feel comfortable trusting him since he let me pay for a “repair” he knew wouldn’t work. I told him this and he said I made the decision to pay. It’s not his fault.
I should have known not to trust this store when he didn’t even know the chain was white gold. He insisted it was silver. Only after he tested it did he believe it was what I said it was.
Conclusion: he means what he says about no refund. All the jewelry in there is 10k or fake. Don’t waste your money or time.
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March 2024 by Marvelous Samuel
Did you have a website?
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January 2024 by Diana Tobar
Purchased mine and husband's wedding rings here. A lady named Nicky helped us,had patience with us extremely helpful. We absolutely enjoyed our encounter.
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April 2023 by Jennifer Petersen
Bought our wedding rings here. The gentleman was very helpful and didn't push us to buy something we didn't want.
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November 2021 by Cynthia Loya
"A LITTLE PRICEY".....
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August 2021 by Adrienne L
This person is very unprofessional. He does not call back and does not fix his mistakes. He put a new clasp on a bracelet and it did not function properly. Instead of fixing his mistake he wanted to charge more money to fix it. Do not take your jewelry here. The jeweler he uses is as incompetent as he is. Save yourself the money and stesss
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November 2020 by Tamesha campbell
I’ve been shopping with him since I was 16 years old and that was back in 1993‼️✊?✊?✊?✊?I still have all my jewelry from them til now his been my Jewlery man over 2 decades when he was in the middle of the mall by the bathrooms????? ??????
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June 2020 by Modern Caveman Self Reliance
Helpful staff
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December 2019 by Jenny Guthrie
friendly and thorough. gave me a great deal.
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November 2019 by Androo R
My GF purchased a gold $200 necklace here for me. After wearing it four times it broke, they told us it would be a $50 fee to fix it. After we paid for this it broke again in the same area! Will never return here, will highly not recommend. Will upload photo in the near future
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September 2019 by bryan haynes
Great service and quality jewelry, got a 10 piece grill for a great price and the gold is magnificent, never an issue about taking my jewelry to them for servicing either...highly recommend!!!
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June 2019 by FedMoney 3
i bought a solid 10k gold nugget ring from here and they gave me a lifetime warranty for it it was the best real jewelry buy ive gotten from the mall. there is a review below talking about being out 300$ for a necklace they tried to return but the stores policy is no refunds although you can return jewelry trading it in for something of the same price. 5 stars
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March 2019 by 3j 37k
i bought a solid 10k gold nugget ring from here and they gave me a lifetime warranty for it it was the best real jewelry buy ive gotten from the mall. there is a review below talking about being out 300$ for a necklace they tried to return but the stores policy is no refunds although you can return jewelry trading it in for something of the same price. 5 stars
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March 2018 by Daron Rudd
Bought several rings for my GF at this store with no problems, but she bought a $300 necklace for me and they refuse to take it back. Kept offering exchange but since I rarely wear jewelry she didn't see anything else. Now we're out $300 because business doesn't care about customers.
