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December 2023 by Sydney B.
Sold me a brand new car a couple weeks ago with almost dead battery, no coolant, no oil in motor, spun a rod now the engine is toast and they say they can't offer me any repairs.
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October 2023 by Rosemary Ramirez
Great Service! Jon, the finance manager and Erik, the Salesperson were amazing. It was an easy process and they provided everything we needed in an effective manner. 10/10 would recommend.
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October 2023 by T.W.
Amazing place with amazing deals, the Manager Marshall along with Eric and Landin are truly caring individuals. Can’t say enough good things about these 3 individuals! Eric Pope, my salesman bought me lunch when I missed it due to wait time and Marshall even threw in some items as extra to compensate for my wait time!! Again you will not be disappointed shopping here.
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September 2023 by Rojelio Galindo
Forgive me, but my overall experience was awful! The sales person (Adolpho) was the only bright spot alongside the young lady (Rosalinda) whom made my appointment. The enclosed photo was of the engine of the car I bought after having waited for over 3 hours for my newly purchased vehicle to be detailed. I think this depicts how the rest of my experience went...
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September 2023 by Josh
Eric was great. He was very knowledgeable and helpful throughout the whole buying experience. They got me a good price on my trade and the CX-90 is fantastic.
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September 2023 by Natalie Campbell
Service center: Bobby and Skylar were awesome. They did a great job of explaining the services that were necessary. Communication was good. Pricing was better than other locations. Great customer service. I would highly recommend utilizing their service center for your vehicles repairs and maintenance. They are honest about what immediately should be done and what can wait.
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September 2023 by Rey Marroquin
Staff was professional, knowledgeable, made my family and I feel comfortable at every step along the way. Thank you Garlyn Shelton Mazda for making the car buying experience enjoyable while being fast with the process. Shout out to Jonathan for helping us get into a beautiful car designed for a family.
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September 2023 by Google user
Forgive me, but my overall experience was awful! The sales person (Adolpho) was the only bright spot alongside the young lady (Rosalinda) whom made my appointment. The enclosed photo was of the engine of the car I bought after having waited for over 3 hours for my newly purchased vehicle to be detailed. I think this depicts how the rest of my experience went...
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August 2023 by Christopher Bailey
Bought a new car from them this week, everything was straightforward and the process was fairly easy. We got exactly what we were looking for in a new vehicle. Our sales woman, dasia*, was amazing. Financing manager was amazing and you can tell he knew what he was doing. Manager was great as well. All around a good car buying experience. I would definitely buy cars from them in the future.
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August 2023 by Andy Baughman
Did not show up at the dealership with the intent to buy unless we were satisfied with the vehicle and the service. We were well taken care of. It was nice getting to know our sales consultant Eric, and financing was even able to get us a good warranty on the vehicle.
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July 2023 by David Trevino
Landon was our sales associate and did EVERYTHING in his power to help us with our transaction and making sure everything was to our liking! Can’t say enough about our experience and even after the sale, they’ve been great to deal with also!
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July 2023 by Yasmine Traore
I recently had the pleasure of visiting the Mazda dealership and had an outstanding experience throughout the car buying process. From the moment I stepped into the showroom, I was impressed with the level of professionalism and knowledge displayed by the staff.One thing that stood out to me was how well the dealership maintained contact without being overly pushy. They respected my space and allowed me to take my time to make decisions, which made me feel comfortable and appreciated as a customer. The team at the dealership, especially Landon, demonstrated exceptional customer service skills by being attentive, patient, and responsive to all my queries and concerns.Landon, my salesperson, deserves special recognition for his expertise and enthusiasm. He possessed an impressive understanding of the Mazda vehicles and their features, ensuring I had all the necessary information to make an informed decision. Landon took the time to listen to my requirements and preferences, helping me find the perfect car that suited my needs.Throughout the process, Landon's professionalism and genuine interest in providing exceptional service truly shined. He went above and beyond to ensure that my car buying experience was smooth and enjoyable. His friendly demeanor, coupled with his knowledge and patience, made me confident in my decision to purchase a Mazda from this dealership.I highly recommend this Mazda dealership to anyone in search of a new vehicle. The staff's commitment to maintaining contact without being overly pushy, combined with their extensive product knowledge and Landon's outstanding salesmanship, truly set them apart. If you're looking for a stress-free car buying experience, I can confidently say that you won't be disappointed with this dealership and Landon's exceptional assistance.Overall, I am thrilled with my new Mazda and grateful for the excellent service provided by this dealership. They have earned my trust and loyalty, and I will undoubtedly return for any future automotive needs.
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June 2023 by Weldie Mantala
Being immigrant here in USA specifically in Temple, Texas was very challenging. One of challenges we encountered here is the difficulty of public transportation, that’s why having our own car is very important to us. In our country getting one takes very long process, so we expect same thing here in US, but we were so amazed in Mazda Garlyn Shelton. Last May 31 at about 2pm, after some discussion and drive test we finally made our decision, and that is to have the Mazda. On the following day, we went back to the office and Jason Snedeker (product specialist) did his best to release the car so we can take it home immediately , he also gave extended service to make us comfortable. We we’re so satisfied with the service and patience they gave to us. Thank you so much.
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June 2023 by regine mantala
This was the first time for us that we got a new car and I can really say that we had a great experience in garlyn shelton Mazda, and of course with the help of our product specialist Jason Snedeker. He did his best to make us comfortable from the very first day that we visit. It was great help for us that we easily got the car, because public transportation here in temple TEXAS was so difficult. We are really thankful to him and to Mazda. Hope you guys help more immigrant families like us! God bless you all❤️?...
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June 2023 by Lovely B.
If I could give this business a 0 star I would. Don't waste your time go elsewhere. They don't return calls and customer service stinks. Not friendly and the young salesman didn't know what he was doing gave us the wrong information didn't even apologize. Horrible experience!!
