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February 2024 by J J
Store manager will sell you a warranty and then tell ypu they don't have to honor it. If you call corporate to get it handled, they will approve the claim aand tell you to go into the store to have it resolved. If you follow what you are told the manager will ban you from the store for calling corporate on her.
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January 2024 by Elijah Rangel
Came in to get a couple items. As i was checking out 2 items were priced wrong by $10. When I brought it to the employees attention she said the stick just hadnt been updated. I said well thats not really my fault, could you honor the price thats on the sticker? Unfortunately she could not. Kinda said when I walk in and all they're doing it talking and not updating stickers.
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December 2023 by D TUT
Never has the inventory. Always displays, but not available when needed. Warranty used to be great, now it's a joke (replace with certified used).SMH
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September 2023 by Marcus Lee
Great prices and staff is always there to help...
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July 2023 by Everleigh Montgomery
Don't go in that store with hot soup. Might end up wearing it.
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July 2023 by Andrea Fortner
Found what we needed and the Taff was helpful and friendly!
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July 2023 by Sharon Collum
This store is now under new management. I was very happy and pleased with my store experience. The old manager gave this place an ugly mark but I assure you the new management is 5 stars. Alexis is very professional and friendly. I'm older so not to up to date on these games or the rating of them but the ones she recommended were absolutely perfect my grandkids loved them.
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June 2023 by Odalys Rosario
I’ve been multiple times to pick up Zelda and it’s always Ducking close. At this point it’s useless to have this store here
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June 2023 by Christian Rogers
Man, $15 for a single screen protector for a Nintendo Switch. Really needed one ASAP so I got it with a game. Smudged up the sticky side trying to get a piece of debris off, even though the display was pristine when applying. Didn't come with a wet wipe to clean, unlike others. Never been frustrated to the point of shattering a screen protector in my hand before. Employee here wasn't very welcoming or polite, she was also very surprised at the price. Can't even say "made in the USA" as a defense... what a shame.
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February 2023 by E M Callahan
Isabella helped me find exactly what I was looking for very helpful and friendly :)
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February 2023 by Melissa A “Mel” Smith
the customer service is pitiful. Lowball games if you sell them. even the attitude is disgusting looks like I'm going somewhere else for games
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January 2023 by B Walt
Got here at 1115 am, the store wasn’t open, some women w pink hair walks up, looks at me in my vehicle and rolls her eyes at me, goes inside and slides the metal gate back down. She finally opens the store at NOON after about 6 or 7 people walked up thinking they were going to inside and buy something. I walk in with my two NBA 2k games for Xbox one, she quickly told me she wouldn’t take them and that Gamestop doesn’t buy back NBA 2k of ANY year, even if it was 2022. I then asked about a remote control charger for which she also said she didn’t sell any power chords for. She quickly brushed me off and went on to the next customer . I’ll never be back
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January 2023 by Brandon W.
Got here at 1115 am, the store wasn't open, some women w pink hair walks up, looks at me in my vehicle and rolls her eyes at me, goes inside and slides the metal gate back down. She finally opens the store at NOON after about 6 or 7 people walked up thinking they were going to inside and buy something. I walk in with my two NBA 2k games for Xbox one, she quickly told me she wouldn't take them and that Gamestop doesn't buy back NBA 2k of ANY year, even if it was 2022. I then asked about a remote control charger for which she also said she didn't sell any power chords for. She quickly brushed me off and went on to the next customer . I'll never be back
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January 2023 by Blue_Basket27
Very rude customer service, an employee rolled her eyes at me after I asked a question (Most likely because the answer would be obvious to most people), and after I was done shopping the employee gave me a blank silent stare after I said “have a good one”.
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January 2023 by Samuel Lawhorn
Can still find some nice collectibles. Really suprised the company as a hole hasn't gone under at this point.