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May 2023 by Texas Mike Bell
20 STARS????????????????????go out to (alphabetical order);ANAHI, DANA, LESLIE, REBECCA,and TASHA for beautifully facillitating me in the lobby yesterday (May 3, 2023) by laughing sincerely at my corny jokes, and attentively learning theJujutsu-moves I showed them to protect themselves from any hoodlum that had best NOT ever mess with any of them in my presence!
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April 2023 by Chase Sparks
Very good customer service
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December 2022 by Michael Smith
I would like to thank the staff of first united bank inTemple TX.For all they have done for me, they have really gone above and beyond to help me!!!
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July 2022 by T N
All the staff are very helpful and professional.
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August 2021 by Michael Bell
Opened my account here 5 years ago. Always excellent Customer Service here. Irma and her colleagues are very professional and helpful.
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December 2020 by Chastity Simpson
We have been banking with them for over 2 years now. Absolutely love the staff!! They know us by name and are super helpful. You will not go wrong with this bank.
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October 2020 by Chris Ellenburg
By far this has been my best banking experience yet. Very professional and friendly staff. I have been a customer for 4 years and i have referred all my friends who havent had any issues.
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November 2019 by Wicked Cutts Mowing
Horrible bank stay the hell away from these crooks
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October 2019 by Belinda Leon
best bank i ever had...the staff doesn't waste anytime helping you. best customer service ever..,.1st United is always looking out me, the customer! Thank you for making me feel like i have a million bucks$$
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February 2019 by Moriah Lin
Worst local customer service ever. I go in to make deposits and they are slow to greet and seem less than thrilled that someone is using lobby rather than drivethru. CSRs at 800 number are very nice but give different info than local reps. They charged me a fee for paper statements even though I signed up for electronic. Had to call to get that reversed. Found out over weekend when I went to make deposit that my acount was closed and 800 team couldn't say as why as only been for 5 days and they said I had 30. Local branch said 3 days on Monday. They couldn't care less. But then get call 10 mins later from 800 number to say it's back open. I advised of different info and 800 agent never apologized for it, just said other rep was wrong and may be 3 business days or 5 calendar days, she wasn't sure, but not 30 days. If it wasnt such a hassle to change direct draws I'd leave it closed.
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November 2018 by RD flippo
Its Ok but I am going back to the other bank I had before
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August 2017 by Ronald Flippo
I'm very very happy with first United Bank I'm very pleased I need to get my debit card redone can't use the ATM but that's a normal thing that happens
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May 2017 by austin cazier
I came here for the free business checking. You get what you pay for. They rarely work with me and will hold checks for over a week even if funds are verified. Hard to run a business when you can't access your money. Manager has been rude at times.
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July 2016 by Malva Henna
very good staff...great customer service
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June 2016 by Allan C.
I've been doing business with this bank for many many years. They ALWAYS bend over backward to make sure my financial needs are met! Consuela and her staff are very professional and pleasant to work with. If they can't take care of you, then no one can!
