Family Practice near Temple, TX

“Truthfully, I was apprehensive about going to this clinic. I moved here from Austin a few months ago, not too long after my primary care guy retired. He was the owner of a solitary practice and employed an ECG technician, a phlebotomist, several nurses, and clerical staff, but no PA or other MD. He worked 60 hours a week (7am to 6pm Mon-Fri & 7am to 12 pm Sat), charted by hand in the exam room, and left the typing and filing to a scribe and the office staff. So I had become accustomed to an old school doctor who faced me rather than a computer screen, listened to everything I said, answered my questions, and sat in a chair instead of standing with one foot out the door trying to rush to the next patient. He had the ability to do all that because there was no one else telling him to hurry, spend less time with patients, etc. Although I didn't expect that level of care from other doctors I was afraid a clinic setting owned by a massive healthcare organization like Baylor Scott & White would be pretty much the opposite of what I was used to so I put off finding a new doctor as long as possible. Finally, after extensive research, I made an appointment with Dr Din at BSW Temple Westfield Clinic. He ordered some tests, so I had blood drawn at the clinic lab. Okay, that was amazing. About 85% of those who try to get blood from me can't do it on the first attempt and end up sticking me two or three times. Not only was the first time a success at Westfield, but I actually didn't even feel the needle, and the next day there was no bruising. That may not seem like a big deal, but for me it was simply incredible. After that I figured I'd gotten my share of medical joy, but Dr Din turned out to be an intelligent listener who immediately comprehended my situation and health issues, asked relevant questions, and delivered straightforward answers to my questions without talking down to me. So, this whole extremely long and convoluted explanation led to a 5 star rave.”

“Adrienne Bouchard, her LVN, and the front desk staff (I think her name was Cathesia) were amazing helping my two-year-old daughter and myself feel comfortable at the clinic! Adrienne listened to our concerns about my daughter and gave us options to get help we need! My daughter was very comfortable and happy during her visit, making it a stress-free experience for my husband and me. For myself, I felt like she took a very holistic approach with me about improving my health and made the experience very engaging and personable. I'm so happy we made the choice to seek care at this clinic.”