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April 2024 by Funesta Animae
They were very unhelpful, when it came to resolving a complaint about a very sexist female store manager
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February 2024 by Erin Parish
I stopped at the Cefco location located at 616 Lake Air Drive in Waco at 11:29 this morning. This has got to be the MOST DISGUSTING convenience store that I have visited, especially with the CEFCO name on its door! It was absolutely APPALLING and FILTHY! There were no condiments for coffe and EVERYTHING was filthy. Not like it had Justine through a busy time, but, TRULY filthy and not having been cleaned in a very LONG timeIf I were a health inspector, I would have shut the place down.The entrance door had plywood over it. It is possible that it had been robbed, but, that is NO excuse.This company has a very large amazing of stores and there is NO reason that the door was not repaired IMMEDIATELY.I will never go to this station again. It was ABSOLUTELY ATROCIOUS.
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January 2024 by Justin Crawford
The place in Covington Texas is ridiculous you can't break a hundred dollar bill on and take this a pack of jobs 257 when on the pack there 99cents with tax 1.07 everywhere else but here at this location price gouging etc the staff is fine and great y'all's rules and enforcements makes no sense since ur a truck stop I repeat the staff here is amazingly good people but the rules the company has set forth to products and using currency like cash because what y'all r enforcing them to have in the drawer is ridiculously wrong being a truck stop .
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December 2023 by Justin Cruz
They are very unprofessional. I’ve tried to get ahold of someone regarding a refund and have been forwarded to voice mails of managers/supervisors, and lady named (KIMBERLY) who was very rude and belittled me as a person. no one else has returned my phone calls. Someone calls back and says it’s basically all my fault because of what type of bank I use.
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August 2023 by JW Oldner
New store in Paris texas. Seems this is not just restricted to this store. We work hard for our money. When I spend 11 dollars at yout store that represents 1hr of my work. Could we get a thank you. NoThat would be touch like right. This is a anti white company
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June 2023 by Misty Chambers
The new store opens in Decatur Texas today,I have been "employed" since the 15 of june2023. I only got to work 1day!I have asked several times for help with the training on line,no results,my hourly pay says $13 an hour,I was paid $10.I was lied to during the interview,I have reached out to HR multiple times others are scheduled for days and days.I was told last minute that the store was holding on opening so not to come in until 10, instead of 6am, but my time is not changed. I will not go in.To may lies,no communication.
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May 2023 by Da Heathen
Let a terrible boss fire a good employee out of spite. No accountability
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January 2023 by austin thompson
My name is austin and I just felt the need to mention store 2071. I was fired a few days ago for being late due to my heaters failing in my house. It was around 17 degrees and I could not sleep. I only had 1 right up and I very much cared for the store alot, I wanted to progress throughout the company. The work environment was very toxic, nothing was getting done correctly, the employees were being very negative and threatening to leave. I wish yall would have given more chances to show how much I loved my job, rather than fire me right before Christmas. I should have been written up. Dwayne, if you see this I hope you understand, but then again I also know your trying to run a business. I did my best, I put my extra effort in, I even came in on my days off to ensure things were done.
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November 2022 by Patti Gentry
For over a month now I have been overcharged on an advertised price at three of the Cefco stores in Hewitt, Tx. When I inform the employees that their sign clearly states the item at a certain price I am treated with disrespect and told they are not allowed to change the price. I have contacted the manager (Tina) and was bold faced lied to. I have contacted corporate three times now in the past month and the wrong prices are still being displayed and people are being over charged. I’m guess they have never heard of or don’t care about the deceptive trade practices act.
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October 2022 by Matthew Hardney
Very not up to par!!! I have been trying to resolve a problem since November of last year and recently began to call back a month ago!!? I have yet to hear back from the VP of HR Allison and it makes me wonder like why does corporate exist!?? This is completely ridiculous!!?
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October 2022 by Michael Muslovski
Store #70, West Adams across from the HEB has to be the most unclean store and under-trained unmotivated employees. I was told that I wouldn't be sold a Powerball ticket because "I work overnights and they never showed me how to do that"... weird excuse since I've bought lottery at all hours and the only time you can't buy them is before a drawing and then if the state system is down. The employee also told me, as the phone was ringing constantly, that she was going to "unplug that phone, too"...just a weird, off-putting experience. Also, do not expect the bathroom to be clean ever.
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July 2022 by Starr Nason
The people are friendly I just wish that they would start getting the Philly cheese steaks sandwiches back in
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June 2022 by katinyah Israel
I currently work here they will not transfer you will let management harass their employees and get away with it you can call the HR will nothing be done until you reach out to the BBB
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February 2022 by Lori-Harlan Hohertz
I Do NOT recommend getting fuel at the new Cefco in Early, Texas across from Doc’s Drugstore. This store is just a couple of. On the old if that with all new equipment and TERRIBLE CUSTOMER SERVICE!! Diesel pump hung and wouldn’t shut off and wasted gallons of diesel and my money!!! Talked to the manager and she said sorry she couldn’t do nothing except clean up the mess. Not a happy customer and won’t be back!
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February 2022 by Martye B
I had worked for this company for years only to find out there sneaky when our systems went down a year ago they never said and told us why they went down. Once talking to my previous dm ***************************** about the covid testing he told me ******************* from hr told him to quit getting tested and carry white out and just change the dates on the test. Last year snow storm 2021 I had to physically live in the store because I couldn't get to and from home 5 days of working non stop to get no time off. Working 16 hour shifts 7 days a week for months because my district manager wouldnt help fill in shifts with other employees from other stores but expected me to help them. They went from running convient stores to running truck stops to which they know nothing the sign in canton hardley ever matches the sign for there actual store 45 min up the road. Yet they dont want fix the leaking roofs and bad plumbing they already have at store but continue to build more. This company expects you to work 24 hours 7 days a week. No time off. My grandmother passed away last year I let ***************************** know I wasnt going to be there due to family loss. He left rude text messages threatening comments about getting rid of me only because there was a water problem and he had to work. I was my grandmother's wake and burial he did not stop till after 430 when the funeral was over. When I made a complaint to hr ******************* he said to talk about it with ******. This company covers up for each other and is doing terrible things to people I will never step foot in a cefco again or recommend them.
