Baylor Scott & White Pharmacy #228 is a mixed experience. Customers can expect a 15-minute or longer wait during peak hours, as the pharmacy often operates with only one cashier and one drive-through lane. While the staff is generally helpful and efficient, the system could use improvement to reduce wait times. Customers who park and go inside may have a faster experience. Overall, the pharmacy provides good customer service and is respectful, but could benefit from a more streamlined operation.