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February 2024 by Michael Pressley
Last July I purchased a batter for my pickup. It was fantastic service. This time the service was lacking. Tyler was the sales person. He was just taking an order. Rod, the manager, came along and stated there would be no warranty on battery unless I purchased the more expensive one. No exclusion on warranty was listed for my vehicle. Rod was lacking professionalism and good customer service. This is for the Temple, Tx store.
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February 2024 by dan murray
Bought 2 heavy duty truck batteries and for two years they worked well. Then 3 mo ago they started to not hold a charge between drives about once a week. So i would have to recharge these often when planning to drive thos truck. So i pulled the batteries and took thembinto store , after checking them the said nothing was wrong with them. Sp never again will I buy a battery at a battery plus store.
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January 2024 by Bobby Bird
Friendly and great customer services. Large inventory.
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January 2024 by Ryan (NiTRO)
Always have the battery I need…they’re literally 10x the price as other places but when you need it now you need it now
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August 2023 by Mary Dobrich
Very helpful and knowledgeable I was in and out in record time.
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August 2023 by Pam Campbell
Great service and friendly and professional associates. I needed a truck battery and needed it installed and they did not hesitate to do it. 105 degrees outside and the guy never wavered in his politeness and professionalism. This is a great location and I highly recommend it.
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July 2023 by Yobeth Puckett
Go somewhere else for phone repairs! I went in to get charging port replaced. The tech said I needed a new battery $59.99. When I went back 4 days later because that did not fix the charger problem, he said he needs to replace the charger port. Well no kidding! That’s what I came in for but you replaced the battery. He wants another $70 to replace the port. Nope! HUGE RIP OFF.
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July 2023 by Patrick Franklin
If you’re looking for a place to buy a lousy products, that doesn’t honor their warranty from people with a lousy attitude and grumpy disposition this is the place to go.
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May 2023 by Jette Laughlin
My husband came here to get his phone screen fixed and his front camera and speaker stopped working after they fixed his screen. I brought his phone back in to ask them to fix it and the representative told me, “We didn’t test it, so we’re not liable for it.” So disappointed. Don’t bring your phone here unless you want it to have more problems than when you started.
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March 2023 by Bernadette Bautista
I've always received great customer service here.
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March 2023 by Stanley May
Friendly and professional staff, helpful with product I needed for new phone.
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February 2023 by Matthew Somers
I have always had a good experience until recently. I dropped of a battery to have charged and tested. The manager was rude and told me it would take a week and a half to even start charging my battery. Besides his bad attitude to me he also is snippy with his coworkers and he obviously feels he is intellectually superior to every one who walks through the doors ( coworkers included). It was a very uncomfortable retail experience and would not recommend it to anyone. If you need their services I would just avoid the temple location all together.
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February 2023 by Cait O'Darling
Great customer service. They have always had exactly what I need in stock. I've bought batteries for cars, watches, keyfobs and flashlights here. Quality products at competitive prices. Highly recommended.
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January 2023 by The Food Dude
It is a nice place to find some quality battery replacements. However my experience with younger staff showed they needed better training. The gentleman had no clue about how to check a batter or what a load test was. His method was just checking the voltage. If the battery was low on voltage, that meant the batter was bad. It didn't cross his mind that the battery may just need recharging, or a test had to be done to see if the cells were going bad. But as much as I would have loved to teach him a thing or two, I was in a hurry.So head my words when going in here and make sure your battery is actually bad. Low voltage doesn't mean a battery is bad, given they are rechargeable.
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December 2022 by Christina P
Fast and friendly experience! Definitely a great place if you are looking for a quick fix for a broken iPhone screen and battery replacement!
