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May 2023 by Brenda Thompson-Cooley
Excellent and professional customer service and most importantly knowledgeable about sewing machines and vacuum repairs.If you are needing your sewing machine or vacuum cleaner serviced this is the business to go to in the entire Central Texas area
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August 2021 by Martha Bonham
Nice owner
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May 2021 by Stephen Olson
She was most helpful in helping me find the perfect vacuum. I donated my old one thinking she could us it for spare parts.
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February 2021 by Mary Burgamy
Very friendly, great service. Does excellent work on fixing my sewing machine and vaccum. Good selection of parts and accessories .
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January 2021 by Amy Flinn
Christmas Angel! I had a loose wire in my power cord (Singer Featherweight - machine as old as me or older - 60+). Of course I had done many things other than finish the Christmas stockings - my bad.Kat said she would see if it would be a “quick fix.” 20 minutes later I was on the way home to sew for the next 15 hours. Kat was amazing and all completed with serious COVID precautions that made us both safe.There will be machines (I have a couple - no safe power cord ? until now!) lined up for their physicals in the new year. Woohoo!
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September 2020 by Carrie Delaney
I had worked done at this sewing machine shop back when they first moved to this current location in Temple Texas. They did an excellent job repairing my little 1984 Brother sewing machine. They were knowledgeable, courteous, and honest. Turn around time was reasonable. I highly recommend their services!
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September 2020 by Maria Garcia
Store work it's back up till December... Please get some help. I need the service.
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September 2020 by The DrgnBttrfly
Curb side service! Wow!
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January 2020 by Jane Macpherson
Personal set bbn ice ffg or all your vacuum needs...shirley is quite knowledgeable
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October 2019 by Terrell B.
A hometown business owned by a very sweet and knowledgeable woman who is super helpful! We have been here for vacuum needs and will be bring a sewing machine in soon. Support local business. She is an expert on all things seeing and vacuum!
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October 2019 by Erin Sims
I highly recommend Ms. Kat. She does an amazing job of servicing our Dyson vacuum.
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August 2019 by Lucinda Seals
Ms. Kat is a miracle worker, she took her time and made sure she got every single minor detail fix on my machine even the things i didnt noticed. She also makes sure to call and keep you informed on the progress. Would definitely recommend and will be using her services again.
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January 2019 by Cathie H.
I did not have a good experience here. Brought my 20 plus year old Hoover Elite upright here because the bag cover on the front of the machine had snapped off. There was nothing mechanically wrong. Spoke with Kat over the phone first, and she said she could probably find an old cover for me, if my cover couldn't be repaired, and also offered a $40 diagnostic check. Due to the age of the machine, I accepted. After taking a couple of weeks to get back to me, she informed me that basically she wouldn't recommend putting any more money into it, because virtually everything was going bad on it. (Keep in mind it was working fine when I took it in, this was just a diagnostic, a checking things out). In fact she cautioned me against ANY use of it, even when I said I intended only to use it for small jobs such as my hall runners, in place of hauling out my new canister. After some thought, I decided to pick up the vac anyway (she had said she would dispose of it for me). I purchased a used cover for $10. I ended up taking the machine to Kirby in Temple, as the lady there offered to look it over and give me a second opinion (no charge btw). She called later that same day and informed me that one of the belts had broken apart. She told me it was a Eureka belt and was not supposed to be used on a Hoover machine. She said she would order the right part and fix it up, but that it looked to her like there really wasn't anything wrong with it otherwise. She did fix it up and I picked it up today. She ran it in the store for me and it appeared to pick up dirt easily. I'm not sure what was going on with Kat at A-1 but I had much better results with Kirby. Another odd thing was that when I purchased the bag cover from Kat and asked her to dust it off for me first (I guess it had been in a back room somewhere), she apologized profusely for not doing so before. No big deal right? However two days later, she called me again to apologize for not dusting it off. Weird and a nuisance. I cannot recommend A-1 and suggest you take to Kirby or somewhere else. The total bill with Kirby (replacing belt, cleaning the works out/labor) was less than the $40 I paid Kat for basically nothing. Save your money folks.
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October 2018 by Shirley S
Kat does a thorough job cleaning and maintaining a sewing machine... I depend greatly on her willingness to do a good job...and do it right.
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September 2018 by Jessica Sprowls
Kat was extremely intelligent, helpful, honest and kind! I am very please with the work on my vacuum and highly recommend this place! Amazing service!
