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October 2023 by jacob brown
Dealing with this postal office has been a nightmare. They are very rude and customer service is bad. They also shoved a package in my mailbox that would not fit. It crushed the box and broke my mailbox. It took me probably 5 minutes just to get the box out of my mail box
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May 2023 by Haley Mullins
The entire staff up there is rude and disrespectful… they are self righteous and have ZERO customer service skills… the front desk lady used profanity while speaking to me and told me she didn’t have time for me… they offered me no help and were completely unprofessional. Our mail deliverer is AWFUL and smug … talked to me with a big ole smirk on her face like she’s Gods gift to earth and untouchable… there was another customer coming out of the post office when I went in who said she’s being made to pick up packages now and that the lady inside was in a MOOD… boy was she right… I’m sorry, but we are the customers… try being nice to us… a little kindness goes a long way. I have reported them over and over and NOTHING has been done… we are not the only ones dealing with their unfriendliness and lack of customer service… we pay their paychecks, I think it’s only fair we have SOME resemblance of humanity when they deliver our mail… something needs to be done… it is totally uncalled for!
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February 2023 by Justin Kuecher
Always excellent service
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July 2022 by Reggie Noland
Crew at this Post office is very helpful.
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June 2022 by Ray Burns
Best postal crew you can find. Would not trade them for any other
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August 2021 by Edwina Cook
They never pick up my mail, when I have my flag up!! I end up having to go into town and mail it myself!!!!
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August 2021 by Vicki Watson
The lady post master is the rudest individual I've had the misfortune to deal with.
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September 2020 by Mike McManus
Left my package down by our front gat in the rain and it it forecast to be raining for the next 3 days. No notification. It was a painting and it is ruined. There’s no replacing it. I called and the hold time is more than an hour.
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August 2020 by Ricky Joyce
We all have stories about the post office. Our business in Dallas was in postal Zone 1 (yes that is where the zip code started only big cities had zones) for 30 years then in the Brook Hollow area of Dallas for 30 years. It is nice to finally work with a post office that at least cares.
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May 2020 by paul agnew
The mail keeps getting delivered later and later
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February 2020 by Bubba Beckner
Almost impossible to get anyone on the phone. Been at this address 17 years and much too frequently get neighbors mail and visa versa. Most annoying, mailbox left open and mail on the ground. This post could definitely use some improvement.
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January 2019 by Christy Kinard
The ladies who work at this location are extremely rude. We bought property in Sunset, TX recently and were unaware of the 911 addressing procedure we needed to follow before requesting our change of address. This happened months ago and was an honest mistake. We have since gone through the correct channels to get our mailbox set up. Again, months ago. However, here we are, almost into the new year, and when we call with a question about why our neighbors are getting some of our mail, was told (very rudely) that it all stems from when we “just decided to put up a mailbox without telling her.†I have either gone up there in person or called about 10 times since moving here in August and every single time have been treated very disrespectfully. As the face of the only post office in this small town, this kind of behavior is unacceptable and has really made us question our move here.
