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January 2024 by Elizabeth Lindig
Clean store, nice selections.
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December 2023 by Marisa Ledesma
Bad customer service..Ronnie has a bit of an attitude problem.
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November 2023 by Trisha Mendoza
So I wanted to give myself some time to think before I wrote my honest review. I feel that this company failed my teenage daughter. It was her first job at 16 and honestly she loved it. I can say that she was sad of the outcome. I will be professional and honest with this review. Marlena and Shareena should be ashamed of themselves. To bully and to make smart comments behind my daughter's back and also have the audacity to speak about her parents as well to other coworkers. I'm sorry but how unprofessional can the both of you be. I really do hope the best for anyone's teenager. No one deserves this especially my daughter. I can say that my husband and I tried reaching out to HR but wasn't successful. I hope you both are held accountable some day because the last day my daughter came to work you pulled a fast one and made her feel horrible and uncomfortable. So with this being said please treat everyone the same and don't be a bully.
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October 2023 by shawn jackson
This company is A horrible place to work for. The management team that works there is so unprofessional they treat the employees very bad. If you are a young, teenager looking for a job for the First time , this is not the place for you to work. The management team that works in that particular location will treat you like you don't matter. The management team likes to bully there Employees. It is bad Enough that kids have to get bullied at school . But when adults do it. And they are management shame on them. Me personally, I have worked retail for twenty five years And I have never treated my employees like that. So I am turning it over to god to deal with the people . That made my daughter feel like she doesn't matter.
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September 2023 by R M
Customer service is lacking on every level. Messy store. Decent product select. Good prices
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July 2023 by CELIA TREVINO
Cashier 3545826 is so rude and doesn’t even greet you or ask you if you are gonna use yiu old navy card to get the extra 40% discount. If you don’t want to work with ppl you should not be in customer service young girl.
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June 2023 by D W
Always find something here that I just have to buy.
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April 2023 by marie s.
Needed to do an exchange for the exact same item, just a different size but they wouldn't return, it was over the 30 day, but still super lame. I knew there was a reason I don't shop there.
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April 2023 by Jamie P.
This store was very clean and the employees were helpful. I saw a basic bodysuit online that I wanted to try on before I purchased it so I headed over to the store. The online price was $26 and the in store price was $30. I appreciated that the employee at the register price matched the online price for me and then took off the additional promo discount. I'll be back for basics, affordable denim, and the softest active leggings!
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March 2023 by Kristen Otero
No store credit if returning items outside 30 day window. WHAT retailer doesn’t do store credit?! This one apparently. And I’m only one week out. I am just flabbergasted. I haven’t shopped here in years then thought I’d give it a try. My fault for not reading the fine print and assuming all retailers offered this option but definitely looks poorly on a business to not offer it, hence only giving 2 stars. Also, the associate when I checked out the first time had no customer service, was very direct, and never smiled. Not a good look. I will not be back.
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December 2022 by Debora Anderson
Great customer service fast returns no fuss
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December 2022 by Johanna J.
I prefer to shop Old Navy online but dropped by on a Sunday late afternoon with friends. The store was clean and organized considering folks are flocking to stores to get their holiday shopping done. Staff was friendly when we had some questions. I was very pleased to find my size in the rockstar skinny jeans (6/short) so I grabbed two color washes along with Christmas jammies. Overall pleasant experience - who doesn't enjoy finding their items in stock and on sale.
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November 2022 by Karen Dawn of DawnWatch
I rarely buy new clothes - I just love thrift stores but, fell in love with Old Navy overalls after buying them at a thrift store and had to have more. I've now been into the store a couple of times and have found the staff so helpful when it comes to returns or any customer service I just had to take a moment to leave a great review.
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November 2022 by Katherine Shug
Finally a great store that has exactly the size and style of jeans that you want. The price for 2 pairs under $60 dollars plus a discount for my next visit sounds like I am definitely going to shop here again!
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November 2022 by Alec Neumeyer
Good selection, usually kinda messy with a slow checkout. Customer service isn’t great but the clothes are cheap especially themed clothes in a pinch for a holiday.
