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“I just want to say Juliet was amazing she went above as beyond and the management was amazing also if you need anything they are there for you thank you all so much.”
9AM - 7PM
1900 E 7th St, Austin
Electronics
“I’d just like to say that every time I come in these guys always have what I need at a decent price. And the shoes!?! Also, every time I get to work with norm; I leave this store in a better mood. Thank you!”
“Very busy when they first opened. The staff was getting to everybody, polite and working fast to help everybody. Store is clean and has good product and pricing. Yvonne was very helpful.”
8AM - 6PM
9914 N Interstate Hwy 35, Austin
Electronics
“I worked here MANY years ago, mid 90's when it was on Parmer lane across from then Keye Channel 42 I think, lol, anyways great to see them still around, awesome job guys”
10AM - 8PM
1701 W Ben White Blvd Ste 130, Austin
Electronics
“These reviews do not lie. Cassandra was extremely helpful with my purchase today and made the transaction so smooth and easy. Thank you for making it a great experience!”
“I was in search of a specific item and was greeted by professionalism and patience as Alba the assistant manager helped me locate the perfect item I was searching for. She negotiated a fair price cheerfully.”
“Trevor is an excellent store manager and made what would've been a multi-step issue to fix a breeze.So we went in for a phone replacement due to an accident that occurred during a vacation and Trevor was able to diagnose our issue and provide the best service imaginable to help us get a new phone and have it set up. Despite set backs and needing to work with multiple workarounds just to get the phone set up he was absolutely patient the entire way and made the time fly by. Honestly excellent customer service and will be returning for future assistance. 10/10 no notes.”
“Amazing service. I had a dead battery and they were able to get me connected w/someone who sells their batteries and was able to get it delivered and installed w/the same warranty I'd have as if I'd bought it from them directly. 5 star experience!”
“Harlan is an Absolute Superman he saved meI could not go a day without my television and he came to the house and personally set up both of my TVs and he was just wonderful and so personable so helpful when I was doing the shopping and I feel like I got a great price on a great deal he’s absolutely wonderful always ask for Harlan”
“I went there to get a phone plan for my time in the US while I am travelling and even though it's a big chain, I felt like the guys there deserve a personal rating. Sarai helped me with my stuff and she was truly incredible! Advising and explaining the different plans to me with her honest opinions helped me a lot. She was so easy to talk to and definitely deserves a raise! ;)”
Open 24 hours
2401 E 6th St #1001, Austin
Electronics
“Amazing experience. I was looking for a new turntable and reached out to Whetstone. Set up an appointment, went and listened to a series of turntables and picked out the one I wanted. No hard sell, just straight up information about which cartridge I should get, the differences between the cartridges, and the differences between the tables. He ordered it, set it up and I picked it up the next week. Brian even remembered a comment I made about how much I like Santana and he threw in a used Santana/Coltrane LP, which turned out to be amazing. Highly recommend.”
“All the employees here are great, and Raphael is awesome! I bought a pre-owned switch at this location that had a defective fan, causing the console to overheat and turn itself off. He enthusiastically helped me swap it out for a new switch AND walked me through transferring my save data over to the new system! (It's a bit of a process to swap saves to another switch) I've been coming to this location for the better part of 2 decades now and I'll be coming there for 2 more! ?”
“Once again, David Bond and his team hits it out of the park. These guys are consummate professionals, and when they leave the project is perfectI highly recommend Bond TV”
“These guys are great and so honest business. I’m honestly really happy with their work and even happier with their customer service. They’re client oriented, not just profit oriented. Very impressed, thanks guys!!”
“Ian provided exceptional service for my passport photo. He went above and beyond, setting up a studio and lighting just for one person. His professionalism and dedication resulted in a high-quality photo. I highly recommend Ian for his excellent work and customer-focused approach.”
9:30AM - 7PM
1011 W 5th St, Austin
Electronics
“Had accidental liquid damage in my bag wherein water got into two ports, and ruined 20% of the screen entirely. I brought it into Compuzone and they charged a basic "cleaning fee" for $99. Seemed entirely fair. They called 2-3 hours later, had assessed and diagnosed, then orderd replacement screen from Apple. 36 hours later my computer was cleaned, screen replaced and working like new. I did not have Apple Care which I regret. But their service was fast, friendly and incredibly conveniently located downtown. Clear communication, and fair price as well as official Apple replacement part - not third party. Would highly recommend and will come back with any Apple device issues.”
“Leo was the best CSR I have encountered a Cricket!!!! Pleasant, patient, and courteous. Bonus is that he spoke both English and SPANISH. Transferring was super easy paying less $$ and quality of phone service was magnificent!”
“I love Target! As a Mexican living in the United States and a new mother, for me it is the best option, going for my coffee at Starbucks, going for my makeup at Ulta, getting gift cards for my purchases, I love it! Their reward system is the best and they make you feel valued as a customer.”
10AM - 8PM
2525 W Anderson Ln. Ste 3-260, Austin
Electronics
“Finally got a chance to get my screen protector at this one T-Mobile facility. The other T-Mobile facility was not equipped to handle a screen protector request. Thank you so much.”
“Thank you so much Zoe for bridging the language barrier and helping me get my new fancy phone set up with ease! You are another reason we are still Metro customers! 2/10/24”
10AM - 8PM
640 Old San Antonio Rd Ste 100, Buda
Electronics
“Jesus is beyond incredible! I spent 4 hours on the phone with customer service and apple with no luck. 30 minute in the store with this guy… and he fixed everything! Ask for Jesus. Give him a raise! He’s amazing! Thank you Thank you Thank you”
8AM - 10PM
8601 Research Blvd, Austin
Electronics
“Staff worked hard to find my pick up after it was misplaced. They made up for the issue with great service, but there was still a small issue. It could be the holiday season and an overabundance of orders so I will definitely give them an opportunity to make it up next time.”
10AM - 8PM
600 E Ben White Blvd, Austin
Electronics
“This amazing sales rep Cassandra sure dose know what she is doing is explains all promotions and helps everyone save $30 she multi tasks with her being the only one is store. Cricket is very lucky to have her.”
“Greg set me up a 3 years ago and I stopped by yesterday for a little tune up (due to outside work being done in my trunk) and was back on the road within a couple hours dialed in and sounding as good as ever! I wouldn’t go anywhere else. I’ve taken both my classics to TXR. Both with extremely clean install without having to alter a thing! Thanks Yall!”
10AM - 9PM
11331 N Lamar Blvd D, Austin
Electronics
“Excellent service. Not like other cricketers who want to help you and almost take care of you hard.
And in this store the opposite is true, the people who serve there are very friendly. Thank you! 10/10”
“Great Batteries Plus and even better customer service from Kirk — he’s your guy and very knowledgeable and attentive to battery application/options. Highly recommend A+”
“Great place to go if you're looking for little stocking stuffers or just small gifts. I was able to find toys for my little cousins. Prices are reasonable. I was actually looking for my candy items. I thought five below carried old school candies and even Japanese candy and sodas. I didn't find much of that. As far as customer service goes. I was greeted very nicely when I walk through the door. But that was all the interaction I had. This is a self checkout store.”
“There was a very sweet Starbucks employee who asked me about me about my day. He didn’t have to do that. What a nice gesture! Quick service too. Highly recommend.”
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“Collin was awesome and very helpful! We spent 6 hours on the phone with Verizon, no luck. Went into the store and Collin got us taken care of in a matter of minutes!!”