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“I had a bad experience in one of the branch located in Richardson they messed up really bad. So I went to this location to try to fix what the other person did, he noticed my frustration and took me to a side, he was very nice and helped with my situation. And followed me to all steps until I was done. His name is Luis and I am very grateful with all his help! We need more people like him !”
“Nothing but the best service from Nate Barnes, he was very accommodating and professional and helped me with my current car loan and account. I would highly recommend him and this establishment any day. Thank you Nate again for making my dreams come true! Lolita M:-)”
“Had real nice people helping me they were patience with me very helpful and they explain everything to me even showed me how to look things up on my phone to help on my loan and I would like to thank 1Avaceli Varela who made me feel like a friend and a special person to Bre I wish I could have meet you in person you really tried to help us we were on the phone for two hours and you really helped me out thank you thank you”
“These workers are amazing at their job! Raiza was nice to take her time to help guide through the process while being quick and efficient. Along with everyone creating such a nice environment”
“I have been banking with Woodforest since 2019 and this branch is by far the best branch I have ever been to. The staff is amazing and they have truly become like family. They take the time to show you how much they appreciate you as a customer and go above and beyond to provide incredible service”
“ACU is a great credit union. But it is the employees that make it the greatest. Whether it's the drive thru or going inside, you will get the best customer service. A HUGE shout-out to Karen Spears. She is the best! I commented on a bench in her office and she gave it to me! Been a member of ACU for over 20 years and love it.”
“I bank at the Mesquite location which is super convenient to my home. I cannot say enough at myncu! They have treated me extremely well, super friendly and always willing to help. All of the products I have, as they assure me, is what's best for me. This will always be my bank, thank you so much to the entire ncu family!!!”
“I've been with Advancial since 2015, they have been nothing but excellent. We are very pleased with them and especially the great customer service. They have been our first choice for financing and we now have 3 loans with them. I highly recommend Advancial Federal Credit Union. ”
“I've had nothing but an excellent experience every time I've visited this branch. I'm glad I still get to deal with an actual human being to handle my transactions.”
9AM - 5PM
471 Marketplace Blvd Suite 200, Forney
Banks
“I love Relyon, Wendy is awesome every time we need help with anything she always comes through. We have a personal account,savings and our business account and there by far the best. Highly recommend.”
8:30AM - 5PM
1001 Main St, Garland
Banks
“I went into Veritex Bank at the Garland, TX branch with a check my customer wrote me. I apologize for not remembering their names. But there was 2 tellers inside one malle and one female. I don't think I've ever been in a bank that made me feel like I was the account holder I was treated with professionalism and courtesy that you just don't hardly find anymore. Great job you two. I'm thinking that management must be just as professional as these tellers because it all starts at the top. Thanks again. Bruce Daniels”
“I’ve been banking here for almost 20 years and I’ve never had any bad experiences . The ladies here are so helpful and kind. This is a busy location but they always work so quickly. Half of my family banks here and we will continue to do so. This is such a great bank with wonderful employees.”
“I was with one of the bigger banks for years and not happy then talked to Preston and he help me set up my business and personal accounts, he has helped me every step of the way. Tina also started and helped. I appreciate how I have been treated. i highly recommend this bank. dg”
“Shalom is & was the greatest banker to sit down with. His Patience & Clarity makes it easy for the Client & his professionalism stands victorious in all aspects of this Job. Thank You!”
“Very good and prompt customer service. The staff is welcoming with greetings and smiles. I worked with BJ Lewis. She was able to open me up a checking account, print a debit card and deposit a check all within 10-15 minutes.”
“The ladies here have taken very good care of me for the last 2 years. Always friendly, and always smiling. Would recommend this location to anyone looking for a new banking home.”
“These bankers and employees are always there for me. They deal with our company's unconventional requests -- and they never try to make it hard. In other words, great customer service from top to bottom!”
9AM - 4PM
2805 Ridge Rd, Rockwall
Banks
“Came in on Saturday morning to unlock my debit card. 800 number does not answer over the weekend, but the teller was quite helpful and I am very thankful she was able to help before I left town on a business trip on Sunday.”
9AM - 5PM
2820 S Buckner Blvd, Dallas
Banks
“This is the BEST location to go to in Dallas! Luis is the best there he helped me and my family with what we needed. He is extremely professional, attentive and provided AMAZING service. i highly recommend to ask for him for your banking needs. Shoutout to Luis”
“I came to open an account for my sister, and Mathew Booth took care of us and let us know about everything we need to know and give us some advices as well. Very nice experience!”
“The branch manager Jessica Nelson is the best! Always so accommodating and helpful. The staff is the sweetest. I was able to set up a booth for small business week and promote my venue. I have been banking here for over 10 years and my experience has been amazing!”
“Incredible team. From the tellers to the bankers to the branch manager. They treat you with real customer service and respect. I've never experienced anyone being unpleasant. And as a business owner, they have worked very hard to meet our needs and assist us through the financial landscapes. I would recommend Independent Financial for anyone looking for a bank for business or personal.”
“Mrs. Eno was so helpful in setting up my bank account and even gave great advice for me as a new account owner! Kind, professional, and very efficient! The tellers were also very kind, and I noticed everyone there has a cheerful demeanor.”
9AM - 5PM
11701 Plano Rd, Dallas
Banks
“I came to this location to withdrawal a decent amount of cash to purchase a car. As soon as I walked in, I was greeted by multiple members of the staff, and the security guard offered me coffee and snacks. Everyone here was very attentive and friendly. Iris at the front counter helped me with my transaction, and made everything super simple. It was a breeze, she counted it all out for me, handed me an envelope, and gave me some friendly advice on being careful with that amount of currency. I will never bank with mega-banks again; the service I've received at pretty much every Frost location, but especially this one, was top notch. Thank you Iris and team!”
“Great customer service, friendly employees, high attention to detail, and professional atmosphere. Fast, courteous service every time. Michelle K. exceeds expectations and overdelivers.”
“My husband & I have been members for some years now. We have always felt like we were the only customer in the room. We have saved quite a bit of money with this credit union when it comes to our car loans !! They are polite, precise and no hidden agenda comes with working with them. We know they have OUR best interest at heart ! I want to say a Great Big Thank You to teach of them for their integrity and the security we have had from choosing them!!!”
“Great welcoming environment. Elizabeth warmly directed us to our member specialist Robert. Robert patiently explained the benefits with forming a relationship with Credit Union of Texas. Luke was very helpful with providing information about mortgage services provided.”
“As a multi small business entrepreneur, I’ve witnessed subpar banking on many levels of personal and investment levels. Inwood is by far the best banking resource I’ve had the privilege to work with. The service is actively personable throughout. It’s a pleasure to work with Inwood Bank Rockwall.”
“I absolutely love working with this bank. The staff is so helpful and friendly. Communication is outstanding. This is like banking used to be - small group of employees with lots of personal service. Tish Sims is the standard that all banking personnel should aspire to. This is honestly the best part of being in Forney!”
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“This bank provides full services of banking and financing. Each staff will know you by names and treats with the utmost respect. They are great! I'll recommend them to anyone. Lyndie is the best!”