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February 2024 by Lawrence
Wonderful person very knowledgeable. Assist when need. Ali ways Profesional. She is one of the many reasons my family has been apart of the Alstate family.
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January 2024 by T BISHDEN
Kris, thank you for providing excellent service over the years. I appreciate the initiative you take to help us reduce the cost of our insurance while maintaining coverage for our autos and home that are comfortable. Thank you for your exceptional service, taking the time to educate us, and quickly answering all of our calls.
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January 2024 by Eric Cegelski
Clint was very helpful in educating me on my options and helping me decide on the best policy. Would strongly recommend.
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January 2024 by Mark Doty
Clint is always a pleasure to work with and very knowledgeable and attentive when needed.
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November 2023 by Giselle Cuellar
Lourdes provided exceptional service in resolving an issue! She was very kind and helpful. Thank you so much for your help!
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October 2023 by Vicky Causey
Best agency for insurance. Greatest customer service ever! Thanks Kris H. for all you have done for us.
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September 2023 by Angel Angel
Unsatisfied customer. If there was an option to leave less than one, I would have. I’ve had one poor customer service experience with Allstate after another. Allstate seems to have a pattern of telling the customer one thing and doing another. Allstate is very unreliable. They fail to explain their process, leave their customers hanging, run out the allowable processing time and then tell the customer that they have to file a new claim. (In essence blaming the customer). Lastly, customers are told that their concern will be elevated and that management will contact them however, they are never contacted by management.I’m very disappointed that an establishment with name recognition and as large Allstate would provide such poor customer service. It seems that 15 years of being a loyal customer means nothing to them.Sincerely,Dissatisfied Customer
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September 2023 by Kevin Karlen
Kris has always been so helpful. She does whatever she can to make the process easy and tries to save me a little money if she can. Thank You so much Kris!!!
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September 2023 by Mark Braddock
This agency always shines. I would never willingly change agent.
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August 2023 by Michele Yates
Great place. Quick response and fair prices.
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August 2023 by Angela Trosper
Prompt, and understood what I needed.
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June 2023 by Scott K
Have been a client for most of my adult life for Auto, Home, and Boat insurance. Couldn't ask for better service. The entire team is very responsive to any request. Highly recommended.
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June 2023 by Monica Cabrera
Whenever I have a question about my policy, I get responses quickly and courteously. Allstate Insurance is always supportive and has always been there for us. We have been so happy with the support our insurance agent has. In particular, I'd like to say that Ms. Lourdes Lerma has always been responsive and performs with a sense of urgency. She calls or follows up on things she says she will which is something that is not common in the industry. I feel confident that the information I'm asking for or the request I make are handled the first time. It feels good to know my agent is trustworthy and his staff like Ms. Lerma go above and beyond. They are not just my insurance company but also serve me as trusted advisors.
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June 2023 by Anastasia “Rose”
This team has always been kind and helpful. They answer all my questions in a timely manner. They treat me with respect and grace. They notified me of an issue with a payment so we could resolve it quickly. Kris has been amazing in answering all my questions about services and changes to my account over the past 15 years. I highly recommend this team.
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June 2023 by Dustin Rains
Allstate has been a pleasure to work with for 20+ years. Kris has been extremely helpful for all our insurance needs. I highly recommend the Stidham Agency and Allstate!
