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May 2024 by John BigTex
My toddler attended this daycare for about 4 months. The first two months were fine, and there were no complaints about my toddler. They had a change in 'management', resulting in Pat being the director and a new hire named Dolly as her assistant, per say. Suddenly, I'm called daily about my son's behavior during nap time. He gets excited and doesn't want to. Some toddlers don't nap, and that's normal, we even consulted our pediatrician for clarification that his behavior was normal. I even came into the center to have a one on one plan with Pat about my son. It felt like more effort was put into pushing out, rather than moving the kids who had a harder time napping into a different area. We (pat and myself) agreed to have 2 weeks 'play out' and the day were suppose to see further growth and more options we were told they dont have staff to attent to my son the way he needs during nap time. Dolly told us only after we had to ask for Pats update and when we asked to speak with Pat the director, dolly told us she was ill and not avaliable and shortly after Pat walks into the front lobby and wouldn't address us. It's hurtful because we were continuously told we would figure it out, and not even considering disconting my son. So without warning or clarification, we were told our son isn't welcomed. My sons teacher was changed weekly without notice, No breakfast is provided, they told me they only wash the cups 2 times a week, nothing is sincere, these people are a hot mess and no one has any awareness of what's actually going on due to the unorganized process pat goes by. I wish I could Give negative stars and we tried to be transparent and work with the growth this center promised and got nothing but backlash in return. Definitely don't recommend for toddlers.
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May 2024 by Nelly Manzanera
I would NOT recommend taking no KIDS/TODDLERS to this daycare. The staff is very unprofessional and keeps changing staff/teachers EVERY MONTH! Let alone they don't even tell you who's in charge until a few days later on what's going on.My son hadn't had a year here and already had 3-4 different teachers within that time frame. Very unorganized and the NEW owner NAMED DOLLY was really rude and didn't even let me speak about the concern/situation I had. Again DON'T take your kids HERE!!
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April 2024 by Bella R
We love Miss Rachel! My daughter is so happy and excited when I drop her off. Since starting daycare, she has been going through so many milestones so quick. I wouldn't trust anyone else to watch over my baby!
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September 2023 by Walter Terrell
Went here as a kid and loved it more than school!
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July 2023 by Cash Cochran
These bad reviews have to be fake I go here because my mom and dad have to work and I like it I'm always excited to go there
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December 2021 by Princess Patterson
I’ve been going to this place almost all of my life.All these bad reviews and I’ve never seen any of the stuff they were talking about.They’ve recently remodeled and gotten new toys as-well.All the kids are treated nicely and are friendly towards one another.My experience was overall outstanding and I never wanna leave.
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December 2020 by Taylor Turner
I 100% recommend this facility! They loved my babes like their own & my children learned SO much! The staff was so friendly & helpful along with the owners. We will forever love this place!
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December 2020 by Meghan Blaylock
I appreciate their willingness to communicate and work on the things that concern you as a parent. It's hard as a mom to send your kids somewhere all day (because you have to work) - you just want to know they are being loved on, cared for, and safe. Judah had a really sweet teacher - I believe Taylor was her name. She always made me feel like Judah was taken care of - and would help comfort him if he had a hard drop off. Hope they find more teachers like her (and treat them well!)
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December 2019 by Yaser Awad
This is the worst daycare unprofessional and should be shut down I'm doing the best that I can to contact tdlr and all the licensing Personnel to shut this place down if you have a kid here you need to go pick them up and never bring him back ever again your kid will have bruises and they will have no explanations when you walk in the hallways and they are getting caught off guard you will hear them yelling at the top of their lungs at kids I have witnessed this and have brought it to their attention numerous times and the result was my child getting kicked out because I was complaining about a teacher yelling at a kid anybody can contact me via email for proof of videos recordings or pictures this place truly needs to be shut down already made a report already contacted the news their cameras don't even work they supposably delete after 48 hours but when you look at the cameras as you can see that you will not be able to see anything you can't even recognize your kid on their cameras their food is horrible I have pictures of their food where it looks like beans with beef kind of something like what you would give to a cat or a dog this is an unhumanized childcare facility I'm glad I caught on to the quick fake act that they placed when you first and roll and another thing they are the most racist staff out there I have never met Elder Caucasian woman who had a lot of anger towards my daughter would come home twice and she had bruises and they had no explanation so I complain they won't even make a report or incident report they are clueless they will not teach your child anything and you will question the safety of this facility as I tried to go pick up my daughter during nap time which is between 12 and 2 and I opened the door walked in picked up my daughter signed her out and there was nobody in the front and nobody in the back so I stood there and I shouted a anybody here and there goes one lady who is in the back who I heard snoring asleep this place needs to be shut down or under investigation and if it's the last thing I have to do on my free time or I have to make free time but I will get the right people involved
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December 2019 by Life With Mariposa Mariposa
They put their hands in the kids here!
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December 2019 by Jeff Miller
My older two attended this center and still talk about their experiences to this day. It was great when our youngest child need a daycare and it was the same director, same owners, and some of the same experienced staff. We chose to move our son from an establishment in Forney and I choose to drive out of my way 20 extra minutes to take him here. We have been nothing but pleased. The staff are friendly, teachers are knowledgeable, and kind. If you want a place where your kid will grow in the areas of academics,discipline and structure this is the place to attend.
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December 2019 by Phuck Yu
This is a great daycare. My son has been going here since he was 9 months old. They provide curriculum for all the age groups. They take field trips during the summer breaks and they have pony rides for the kids. The teachers are great and very sweet. They have cameras in all the rooms and you are able to see these views in the lobby area. It is a christian based child care center that incorporates the students to say Grace during meal times. I 100% recommend this center to anyone looking for a great and safe daycare.
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December 2019 by Gena Lewis
My daughter attended this center for nearly 2 years beginning at 15 months of age, at first we were overall happy with the staff but we weren't crazy about her teacher Becky. She wasn't very friendly and never gave any updates on how our child's day was, we always had to ask, also she was lazy with their classwork. Every single day it was the same sheet of paper with a few scribbles on it with a different letter. She also innationally refused to potty train after our daughter turned 2. She made the excuse that she was too young and then proceed to complain about the clothes we put her in were in the way. After this horrible experience with her our child became very resistant to potty training, it was a big set back. Gratefully she was switched to another teacher, Kristy. She's no longer with little ponderosa but she was and I believe is the BEST preschool teacher there is in mesquite. My child adored and loved her, and learned so much with her. Because of Kristy she knew how to count to 10 before she turned 2 and knew all her letters. Also the art projects she sent home were AMAZING. They really lost a gem and the best teacher they had when she left. Furthermore, this is NOT a learning center, Kristy made it her duty to educate those kids but the staff doesn't have a real curriculum they use, in fact there's a TV in nearly every room and is a huge part of the childrens day. This place is just a babysitting service, they won't prepare your child for kindergarten. The last straw was one day in Oct 2018 the was a gun threat next door and the daycare was on lockdown for several hours; the administrative staff did not call or inform the parents about this threat. I only found out because my child's teacher (Taylor, who aways was communicative and wonderful) told me. Needless to say thats UNACCEPTABLE!!! I was so angry I couldn't even speak to the administrative staff about it while being civil, I pulled my daughter out at the end of that month. I wish they put as much effort into educating the children as they do into how the center looks.
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December 2018 by Nicole Wright
My brother and I grew up going to Little Ponderosa and still to this day are treated as family by the Marshburns (owners). I now have two children of my own, my older one previously attended Little Ponderosa and is more than prepared now to start Kindergarten thanks to their curriculum. My younger is currently attending and loves her teachers. I get feedback on her progress daily and personally see the change in her from being able to play and interact with other children. Little Ponderosa is so much more than a daycare, it's a school where your children learn and are loved. I recommend them to any and all parents!
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December 2018 by Jessica Orosco
I want to start by saying when my son first started at this daycare I was very pleased, all the staff was very nice for the most part, I did have an issue in the beginning with one teacher lying a lot but we got past that. Now to the present 6 years later, on the Tuesday after Christmas at 4pm the office manger gives me a call, keep in mind my son wasn't even at their center this day, she says that he has become a real issue and they think he is too big for daycare (hes 9 they keep kids up to 12) and said he can no longer come back because he scares the younger kids too much, if this is true then how come not 1 word had been said to me before they decided it was time to kick him out and all had been just fine before as far as i knew and when I would show up at pick up he would be outside alone taking their trash out or vacuuming the building, pretty sure hes not the one getting paid for any of that, and I don't mean once or twice it was just about daily then owners granddaughter even invited him to her 2 year old's birthday party, why would you do that if he is mean to younger kids? I have seen the staff actually put tape on the floor to keep a child contained in his spot, the previous review regarding TV time is spot on and please know they seem to have no digression with what is shown either my son saw plenty of movies that were a bit questionable for him let along anyone younger. I guess bottom line is at one point I recommended this center to anyone and everyone, but after 6 years you would have thought there was a better relationship created there, and instead I was left totally high and dry in the middle of the school winter break, just be sure to have a back up plan just in case they decide one day your kid is no longer welcome.
