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January 2024 by Rick Manchester
This is my second transmission repair with two different trucks. The price is very fair and the work is top notch... only draw back is being a small shop the wait time can be long.
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June 2023 by Bobby F.
This place came highly recommend by someone that I trust. When I dropped my car off, they acted as if they weren't interested in working on it, but I left it anyway. He told me that he was going on vacation in a few days and that he would get to it when he got back. I left it anyway. he didn't tell me that his vacation would be three weeks. In the fourth week I contacted them to check on the car and was told that they would have to work it in. A week later, I stopped by the shop at 4:45 to let them know that I would be picking up the car to take to another shop, and they were already closed. The sign on the door states that the hours are 8-5 closed for lunch 11:30-12:30. On Monday on the sixth week, He calls to say that it is ready. I got to the shop at 11:25 and the door was already locked. I called to let him know that I was there and he said that he would be back at 12:30. I said ok. I'll be here. He did show up at 12:00, clearly angry. We exchanged money and papers without him uttering one word. Just grunts and humps. The transmission works as it should. So he did good work, but unless you don't need your car for awhile, don't use this place. They are closed more than they are open. This guy has real anger issues.
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June 2023 by Stephen Mayfield
Great place
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December 2021 by Michael Sean O'Connor
Excellent customer service
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July 2021 by Frankie Coats
Everything the way it should be.
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June 2021 by Danny Dupree
I never made it up there.
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May 2021 by Ricky Newman
Old Friends used to work for them. Great people, great work, honest.
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April 2021 by Leisa Shepard
Real nice people. But they couldn't help me
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February 2020 by Justin Wood
I will go back when I have car trouble
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December 2019 by John Corbit
Excellent service and very professional if you need it fixed right go here
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February 2019 by barbara bumgarner
I took my 1991 GMC pick up to get the transmission rebuilt .When I git it back, it made a clicking noise and it shudder especially when I put it in reverse.When I told them, he said that it was the engine that was causing the problems. I took it to a automotive shop, it was not the engine.I let him know and he said that it was rebuilt correctly, that I need to drive it tell it wouldn't work anymore. He said to bring the truck in and they would check it out but would charge me again if they didn't find anything wrong .I didn't trust them so I took it to another shop.They said it was not rebuilt correctly . This is what they had to do , they had to put a Master o/h kit, torque converter, ATS, INPUT DRUM, REVERSE DRUM, PUMP STARTER TUBE, AU WAS DAMAGED.I WOULD NEVER DO ANY KIND OF BUSINESS WITH THIS COMPANY AGAIN . I am out of $1,366.12 with this company .
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December 2018 by Cathy Powell
Honest folks.
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June 2018 by Daniel Johnson
Worst place to get transmission work done! Paid $2500 to have the transmission in my 2011 impala a little of a year ago. After the warranty period (low warranty period of 6 mos) expired the transmission started leaking fluid at the oil pan due to loose bolts. Tightened the pan bolts then a few weeks later had a chattering sound. A few days later the torque converter bolts had fallen out. Had to fix the threads in the torque converter and put in new bolts. A few days later the transmission started slipping. Called the transmission shop to see if they would help with any of the costs and for them to fix it. Was told that it's out of the warranty period so all they could do was diagnose the issue and give me an estimate. Will never let them touch my car again. Transmission should last more than a year. Been told by other people that had theirs rebuilt by them that they gad the same issue. Don't take your vehicle here for repairs. Take it to a real transmission shop.
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December 2017 by Mark Rhodes
Always excellent job
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February 2017 by Bill Thrash
Simply put -- these are some of the most trustworthy individuals I've met in auto repair. Not only did they give me a fair price to rebuild my transmission, but they provided me a warranty that covered it for 1 year and then honored it 11 months later when the transmission failed again. I truly appreciate the team here at Sulphur Springs autom
