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November 2023 by Haylee Vann
I work for an insurance agency out in Greenville.. I have never gotten any work done by them, but I have dealt with them on some occasions with my clients.I always speak with Heather, she is very professional, and does her job well!
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November 2023 by John Van Pelt
Great work..and super customer service
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September 2023 by Matheus Borem
Terrible service, I don't recommend it to anyone! They told me to leave the car on Wednesday morning and that the service would be ready in the afternoon, they didn't get back to me. on Thursday they said they broke the glass that was going to be replaced and that they were going to fix it and call me. they didn't care! Friday I went to pick up the car at 3:30pm and my car was locked with no one there to help me. Monday, Tuesday and today Wednesday passed, after a long time without any answers they said that the glass had arrived and that it was not in good condition! After a lot of headache and a week without the car I ended up picking up the car without having the agreed service! (A Lack of commitment to the customer)
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August 2023 by Shelly White
Very professional they did an awesome job repairing my SUV.
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July 2023 by Joanne Allison
I give interstate body shop, a one star, mainly for their office personnel, and the woman who wiped down my car. Their professionalism was under par. The work was sloppy, incomplete, and in adequate there will be a comment made to the Better Business Bureau due to the fact that my vehicle still is not repaired, in a manner that makes it comfortable to drive. They refused to address the situation and I would not recommend them to anybody for any kind of work. They parked my vehicle on the back of the lot for three days, saying that it was only gonna take one day to fix it. They didn’t get to it until I called looking for it and they try to find excuses as of to why the car still is not correctly repaired trying to use the fact that my car was a used car and something else might be making it on repairable that has nothing to do with the site of the damage and a comment was also made that it sat for three days because they only have one person. Maybe they need to hire more than one person but when I was in the shop, I saw several people just standing around. It may be a locally family owned business that might have ties in the community but they’re professionalism and standard of excellence is below par.Service: Painting
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July 2023 by Mark Gregory
They done a excellent job but they had the truck for over a month
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March 2023 by Tracy Chaney
Fantastic staff.Ask for Heather,she will do you right.
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February 2023 by David Adams
Good people to work with and they take pride in their work. Hard to find these days.
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February 2023 by Osiel
I would not recommend this place.I initially took my truck in November when I got rear ended. I soon noticed squeaking coming from the front. I told them it was the front bodymount bushing but they claimed that is not the problem. The issue was the swaybar bushings. As soon I got the truck I noticed a couple of things. 1. The squeaking was indeed the front body mount bushings which they claimed and charged me that they fixed 2. They damaged my steering fluid lines. I no longer took my truck there and went to another body shop with good reputation. Turns out they never replaced the body mount bushing which they did give me a refund but only because the worker confessed he didn't change them but only because he was caught even though they gave me a refund for the bushing there was still the issue of steering fluid lines. I spent 1,600 for they're mistake that caused me money and they didn't want to take responsibility. Do not come here take your business elsewhereThe customer service was great always nice and courteous
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April 2022 by Erin W.
My door handle broke, tail lights cracked & fog lights were hazy. I called & they were so much cheaper than anywhere else. They were really kind gave me a ride to work. Highly recommend!!
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February 2022 by CMS 74
Pros: The workmanship is fantasticCons: punctuality. If they tell you the car will be finished by a certain date/time, don't believe them. Your vehicle will not be ready until they notify you that it is completed and this could be days or weeks after the date you are initially toldMy 3 star rating is not because of the work done at Interstate. I have had 3 vehicles repaired here, and the body and paint work has been completed to almost new. The reason for my low rating is customer frustration. When I would call to ask when my car would be ready I would be told that it would be 1-2 more days. I live less than a mile from this place and walked there on a Friday to ask in person how much longer it would be and was told Monday or Tuesday at the latest because my car was already in line for paint. I called up on Monday and was told that my car had not gone through paint and that if it made it into paint Monday or Tuesday then it would be ready on Wednesday. I called on Wednesday and was told it would be ready on Thursday. On Thursday the shop finally called me and told me my car would be ready by the very end of the day or first thing on Friday. It is now Friday and I am still hoping that I will have a car for the weekend.
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October 2021 by Nicole Lowrance
They were amazing! Helped with small issue & was only there 15 mins. Kelly & Ryan saved the day & my wallet! Great people with awesome attitudes, trying to help with your needs!I would definitely recommend for any body shop needs.
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July 2021 by Phillip Slavens
Great place! Very nice people that are great at their profession!
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June 2021 by Justin Riley
After my initial poor review the parts I was waiting on magically appeared and I received a prompt phone call. I am sure someone was trying to get out ahead of my frustration and hide their mistake...I found out the insurance company had been told my car was completed a month prior and they were surprised.My car still has trim rails on the roof that are the wrong color. The interior door panels were never installed. The customer service representative acted as if it was my fault that the work wasn’t completed and that I should have reminded them. The owner did call, but it was more about saving face and asking me to remove my bad review than fixing my car. Oh, to hide my review they deleted the review section on their Facebook... Seems honest... but, at that point, I wouldn’t expect any less.
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June 2021 by Lois Schwen
They do excellent work. Very friendly and helpful. They have been repairing our cars for many years.
