-
February 2024 by emma clark
Be very careful when dealing with these people the owner has very bad anger issues and starts screaming and yelling when you ask for him to fix the product, he sells you! I’ve been broke down multiple times and he refuses to take responsibility and told me good luck getting him to fix it. In 7 months I’ve had multiple issues with parts of the trailer falling yea literally fall off the trailer his quality control is nonexistent even my exiles are not installed square causing my trailer to wear improper and pull crooked.
-
February 2024 by kaleb Phillips
Completely untrustworthy company builds faulty products very low quality control. Went in for warranty work on the axles and they fraudulently charged Dexter to replace a tire and did not give me the tire. My trailer along with a friend that purchase an identical trailer the same day both trailers are plagued with issues, electrically and mechanically. Blatant fraud examples are my Bill of sale says I have 18 ply tires yet they only have 16 plies on the trailer and they refused to give me the correct tires I paid for and told me I had to purchase new ones from them. I will be sueing them trust me do not buy from these people.
-
November 2023 by Austin Cowell
These folks are good people! Very helpful and professional! I look forward to doing business again in the future!
-
October 2023 by blake s
Sells faulty trailers. They sold my friend a 40’ gooseneck and the lights constantly flicker, underside of trailer not painted, paid for 18 ply tires and received 16 ply. Additionally, the trailer is plagued with electrical problems.
-
March 2021 by James Dillon
If you need a custom built trailer - then you should have it built by Custom Built Gooseneck Trailers, Inc., by David & Darlene Nichols. I was researching & preparing for 3 years in deciding on who and what trailer I needed. During that time, I had discussions with David. After carefully designing every important detail, they built my trailer to perfect specifications and had Danny Ireland transport & delivery the trailer to me in Las Vegas, NV. I could not believe I could have such a high quality custom built trailer made for under $11,000! The trailer arriving in March of this year has already paid for itself by saving me $1,000’s in freight cost with my employees picking up my gun safes from manufacturers in California. Months later because of NV DMV being shut down, we had a problem and Darlene was able to get us a second temporary tag. Amazing customer service by the owners. I hope in 2 years to call them and build a bigger trailer for me. Thank you David & Darlene! James Dillon, Owner & Manager of Nevada Safes, Las Vegas, NV.
-
March 2020 by Randy Devoll
Great customer service and they build an amazing custom trailer. Very willing to help design the right trailer for my needs.
-
August 2019 by Weston Garner
Built me a new 20+5 to pull our machines around on and we love it
Highly recommend checking them out
-
May 2018 by Scott Hilton
Great people to do business with. I’ve had my trailer over a year and still love it. Great quality at the best price in the 4 states area. Believe me I called them all. Will for sure be doing more business with them in the future!!
-
April 2018 by Ken Kiser
built me a great trailer and at a very reasonable price Friends forever
