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January 2024 by Amy Mayes
Driver cut over THREE lanes of traffic at the 121/114 split, cutting off me & several other vehicles. How he didn’t cause a serious accident that day is beyond me. They get the 3 stars as the gal who took my call, took me seriously, was concerned & assured me it would be addressed.
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September 2023 by Robert Dalton
Pricing reflects a dealership service center, but any work automatically shows in Carfax
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August 2023 by Cheryl S.
I've had to take my specialty hybrid car to the dealership several times and every single time something doesn't go right and I have to bring it back. They do not have their stuff together. The people are nice though, and I hope they get it together! Though I'm pretty frustrated with my horrible experience, I felt it was my duty to leave the honest review so people may be aware what might be happening to them if they choose to take their vehicle there for repairs.
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December 2022 by robert h.
While traveling through town on way to Dallas area ,realized I needed a oil change and fuel filter change. Stopped in and they were able to do the service the next morning. Was able to keep on schedule.
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July 2022 by Maddie K.
We had started going to sulphur springs instead of our more local Paris dealership because we thought service was better. We were made aware no appointments are taken for services on Saturdays and it was first come first serve so we arrived at the service center before opening and we ended up being the second vehicle to arrive. Somehow, the first man there wasn't tended to first and then we got pushed to fourth all because the other couple vehicle owners who pulled up behind us were "regulars." I hate to complain but we pay for the same services everyone else does. One gentleman rushed in front of us to talk to the service desk so I thought, well whatever. We'll just be the third then. What ticked me off is the man that walked in AFTER us was taken care of. Of course, everyone knew the gentleman who had arrived after us so naturally they get taken care of before anyone else. We were not pleased and disappointed in the lack of integrity. On top of that, he made sure their trucks were washed and pulled right up front while we had to walk around to the back to get our vehicle (of course not washed.) Not good service and not a good look whatsoever.
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July 2022 by Lucas H.
Stopped in the get a vehicle inspection. There was no wait and inspection performed immediately. Friendly staff too