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August 2024 by Melissa Vaughn
Jason was absolutely amazing. He came to let us in the lot on a Saturday (they were closed). We had to get our belongings after our accident. His wife was not so nice on the phone, she needs to be more compassionate to people who have just experienced a traumatic accident.
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August 2024 by Jewely Decker
Got me in super fast!! Very good with communication and keeping me in the loop on what needed to be done on my car! Got my brake fixed same day!!! Super affordable! Great business! Will use them again!
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August 2024 by Brian Sanders
Wonderfull staff full of great people. Took care of me and my wife in a major time of need. Went above and beyond if I could give them 10 stars I would. Cannot express my gratitude enough
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August 2024 by Adam Pennington
Blew a trailer tire on an offroad camper. Mellissa was extremely professional, knowledgable, and had Jared to Me in about an hour, with two new tires.
Service call was reasonable, tires were priced right, and Jared was friendly and did an excellent job.
10/10 would recommend for your emergency needs!
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August 2024 by Darrell
Ok service ty
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July 2024 by Tasha Jones
I was very appreciative after dealing with another towing service. That was not very courteous on the phone. Luckily I got in touch with American Towing and Jay Let me know that he picked up my vehicle and also gave me the courtesy of telling me that he dropped my vehicle off. I will definitely recommend this company to anyone in East Texas. Thank you so much.
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July 2024 by Mike Kish
Driver is a fellow vet. He was accommodating, on time, & friendly. Person I initially contacted was also helpful & friendly. I will call them again if the need arises & would recommend them as well.
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July 2024 by Alexis Good
So thankful for this place! We got a flat tire on a 100 degree Saturday afternoon and they came out and put our spare on. He was kind and quick and we couldn’t be happier for his help. Being willing to come help a stranger in this heat, cars speeding by, with a smile on your face? Priceless. Thank you!
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April 2024 by Corey Davis
I had a blowout in my semi and this company had me back rolling in under 2 hours.. And they have reasonable prices for owner operators
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March 2024 by Moe
I am up in age and unable to get around well. I had a flat, no spare or jack on these new vehicles. Called this tow company, and the lady was on her way in 45 minutes. We went to one place down the street from me, and the wait was 2 to 3 hours. We were tired, and it was after 4. So I called another place and asked if I could come before they closed in 15 minutes. And the tow lady took me there and dropped me after confirming they would take care of me. In less than 15 minutes, we were back on the road. She was so patient with me, and I had two kids with me. Thanks all.
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March 2024 by Penny McKenzie
I had an unexpected blowout on my tire. I had use them before and loved how we were respected and gave us quality service and tires for our last car. With this emergency of not having a spar or know what to do, they did not disappoint in helping me in any way they can. My husband and I already know who we will be turning to for our next set of tires and serviced.
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March 2024 by Steven Canales
My vehicle was totaled a while back. And American towing responded fast and they were very professional. I had some property left in the vehicle. I completely forgot about it. I was never contacted. lol I was driving down the road today and my phone alerted me that my AirPods where nearby. So just out of curiosity I turned around and saw an American towing vehicle. I got out and asked the driver if he so happened to find my AirPods in my vehicle and if he had them in the truck. He handed me his phone and asked me to put my phone number in it and he would let me know if he finds them in the truck. He looked defeated at this point. I laughed and said it’s no big deal and left. Maybe I’ll be reunited with my AirPods but hopes are not high lol.
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March 2024 by Benjamin Dunkle
Rachel came out faster than any other tow service I've ever hired. Came in clutch!!!!
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February 2024 by Stephanie Taggart
Emailed these guys and they were out within an hour... brought a skid steer to pull out our 2500 that was sitting in clay up to the axles. 15 min and boom, truck was out and they were gone. Haha 100% recommend
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February 2024 by Tabitha Triplett
I have had to use their services many times, they go above and beyond in customer service. I would recommend them to anyone for all services towing and vehicle maintenance and repair. They have gone out of their way many times to accommodate and help me when I've had vehicle issues. I have used them for several years and have no intention of using anyone else. You can tell how much they care about their customers!