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January 2024 by Saira Hyder
Manager name Gigi so rude and lazy ! I wanted to change the size . Labels and everything on it . I can’t find recipt . She is so lazy did not try to look in system . She just say call customer service . I feel bad for the company .
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December 2023 by Desdemona Wooten
My mother and I walked in about 7 pm on 12/21/23. The store had no other customers, but the two young ladies/employees working never bothered to speak, look up, or otherwise acknowledge our presence. One of them was in her cell phone. The other was talking about her private life.My mother finally approached one of them and respectfully shared that it would be nice to acknowledge their customers. The young lady never looked up at her, but stated she was "sorry about that".We had planned on shopping the, but I wouldn't spend one dime there.
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April 2023 by Assistant Manager
I wish I could give a negative star... they dont even deserve a one-star. The Worst Service EVER!! I felt like I was in a scene of Pretty Woman. Jeanne treated me like I had stolen the items I was bringing back. She harassed me about returning the items to "that location" and had the audacity to say I traveled far to bring them there. I told her numerous times that the items were ordered online. I turned around and purchased different items and she didn't even bother to ask me if I wanted them folded. Rude as hell, very unpleasant, unprofessional, acted as if my money wasn't good enough to be spent or returned to the store. I will never return to this store and I hope no one ever experiences this type of treatment. I started to walk off, but I knew I wouldn't be able to make it to another location in time before closing.
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February 2023 by Tamara J.
This is the second time that I have walked into this store and have not been acknowledged. I literally walked around the store, around the wrap station and the two associate working did not even say hello. I was one of two customers in the store. I will never come back to this store.
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December 2022 by Jade Thomas
horrible store bad employees who are rude and could care less about the customers the store clothing is cheap quality and I do not recommend the store also employees do not want to help they are lazy
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September 2022 by Kimberly Reilly
Michelle is the best. So personable. Super patient. Helped me find the perfect outfit. Love this store
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March 2022 by Kimberly Bradley
Michelle is the best. So personable. Super patient. Helped me find the perfect outfit. Love this store
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February 2022 by May Oral
Time is hard i guess there was nothing in there
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May 2021 by Vanessa Patel
The staff is unhinged! Anything I touched or looked at prompted them to run over to comment or fawn. I would have left immediately, but I needed to buy a gift. If this were Tom Ford, sure, you would expect 1:1 service...but it’s the same category as Ann Taylor or Gap. Also, the store was a mess.
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March 2021 by Fox E.
The White House these days certainly deals with the Black Market a lot, as in, arms deals and what not. So this business name makes sense. Located in Sugarland, you will find this fancy store with expensive dresses in the mall, which is actually pretty decent as far as it goes. It's definitely one of the better versions of the store that I've been to so far. With nice and friendly service too.
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January 2021 by Sandra Guyton
Found great deals here.
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October 2020 by Amber Hill
I ordered several items online of which I had to return two pieces. I stopped by this store on a Sunday and there were no other customers at the time I got there. There was one employee on the phone with a client visibly agitated as the client was complaining about something. I stood in front of the registry for a while being completely ignored as another employee walked back and forth the store. When I was able to make eye contact with the second employee I asked if she could help me with a return. The lady couldn’t even open her mouth when the lady on the phone started yelling at me. She said she was the only person that could take returns and I had to wait as long as she was on the phone to get to me.I told her she didn’t have to yell at me and there was no need to be rude and she had the nerve to continue yelling at me.So if you want the worst service possible on top of being yell at for asking a question, this is the place to go.
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March 2020 by Ruth Theresa
Love the clothes, yet staff can be a little pushy
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December 2019 by Rachel Word
Wow. Just wow. The service here is INCREDIBLE. I did not think I was going to find anything here...I was looking for formal wear that was NOT a dress and Julie not only found me a perfect outfit, but picked a couple more items for me to try on and gave me 5 star treatment. I’ve never in my life one stop shopped...until now. Excellent service!!!
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September 2019 by Anita Roy
Amazing sale prices
