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October 2023 by Sheng Zhao
Be prepared for long wait
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August 2023 by Y K.
WOW!!!! That's all I have to say with customer service. I mean absolutely no customer service and do not place anything online for store pickup because it will never be ready or have the product.
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October 2022 by Courtney D.
Very frustrating waiting for a flu shot when I had a appointment and others went ahead of me
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July 2022 by Cedrick W
Pharmacy 1.5 hr wait on a prescription that was call in 4hrs ago smh
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July 2022 by Google user
Pharmacy 1.5 hr wait on a prescription that was call in 4hrs ago smh
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November 2021 by Fox E.
Not to be confused with Whale-greens. Which is for very large fish. And yet is still overpriced. And this one is far from our favorite Walgreens. Located on Grand Parkway by the highway in Sugarland, we try to avoid this one due to the long lines and questionable service on both occasions we came here.
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October 2021 by John M.
I went to Walgreens to get a booster COVID vaccine and a flue shot. The women at the counter had no idea what to do. I left. Went to Walgreens in Rosenberg, and all I got was attitude from the clerk and a lecture about making appointments on line. I left . Went to Walmart in Rosenberg, got both shots in just a few minutes. Apparently every Walgreens store has their own rules. They really need to train their counter clerks how to treat customers
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June 2021 by Shelly S.
Pain killer after surgery for my son. I went to pick it up over 7 hours (7:30 pm) after it was called in around noon (I verified with Dr). It wasn't ready. No one was in line and they didn't look busy. After complaining they said to come back in 30 minutes. When I called to see if it was ready I was "disconnected" twice. I had to call because the Rx would not show in my Walgreens app and there was no notification so I didn't know when to get it. it was finally filled (more than 30 minutes later). I have been sitting in line here for over 30 minutes waiting at the store to pick it up. In the meantime my son is crying because the pain is so bad. This location used to be fine but the last few months it has been ridiculous. And it has nothing to do with COVID!
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February 2021 by Jennifer B.
I was in line to refill a prescription for the first time at this location and it was super fast and they were knowledgeable and nice.
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January 2021 by Jennifer O.
Worst pharmacy service at this location. If Diana is working the drive thru expect to be there for over 30 minutes. The manager would not even come help her. Many people frustrated with the wait times every time I have been here and they get fed up and leave. I am in the healthcare field and know it can be crazy but this location is on another level. Worst customer service and truly do not care about getting people though and taken care of.
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December 2020 by Ethan Rodriguez
Depressing no robux
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December 2020 by Anita H.
It takes FOREVER to pick up prescriptions! This has nothing to do with Covid. It has always been the case. My family comes here because they're open 24/7, (which is awesome), but the wait....! (Crazy!) We're talking about moving our prescriptions to CVS for this reason.
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December 2020 by Stacy C.
I have always preferred this Walgreens, but something is wrong lately. I don't know if they're short staffed or what. I waited in line for 40 minutes for a prescription that took 3 minutes to pick up. This is the second time this has happened.
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November 2020 by Cole
Pharmacists will argue with you, oh and good luck trying to call the pharmacy, they have a built in HOLD LOOP that keeps you on hold indefinitely!
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July 2020 by Mike L.
They put you on hold before you can even respond. Then your on hold for an average of 20 min. every time. Crazy!
