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December 2023 by Mohsin Ali
It was a wonderful seven years here. The apartments are in a great location, and the elementary school is excellent, therefore I would recommend them to anyone.
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November 2023 by Priscilla Eguia
I've only been living here for a few weeks, but I've been pleased with my experience so far. Katrina was extremely helpful during the leasing process from the moment I first reached out. The office staff is friendly and professional, and there are multiple ways to get in touch with them.Upon moving in, I noticed a smoke smell in my apartment, but the management immediately had it cleaned out and placed an "ozone machine" to address the issue. Additionally, the railings have been repainted since I've been here. When my washer overflowed, maintenance responded promptly—arriving less than an hour after I submitted the issue—and my washer was replaced right away. It's worth noting that both of these issues were submitted in the evening, but that didn't prevent a quick and efficient response.The valet trash service is a convenient added feature. Fortunately, I haven't experienced any problems with water pressure, water outages, or gates not being operational, as mentioned in another review. The apartments and surrounding areas are clean, and it appears that the only individuals complaining about the mess are the ones responsible for creating it.I am particularly cautious, especially when it comes to car safety, as my car has been broken into twice in other locations around Houston. Fortunately, that hasn't been a concern here. I was relieved to discover that one of the security guards lives in my building. I often observe staff members throughout the grounds, ensuring that everything operates smoothly and addressing any issues promptly.Oh, and the apartments boast exceptional spaciousness. Upon hosting several visitors, their initial comments consistently revolve around the ample living space. Notably, Jehovany, the maintenance technician, stands out for his friendliness, promptness, professionalism, and efficiency. Overall, the location is ideal, ensuring safety and cultivating a serene and tranquil living atmosphere.My only suggestion would be to update the treadmills, but it doesn't affect my overall rating or review.
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November 2023 by Lattessia Lankin
Highly don’t recommend these apartments. The office staff is rude and unprofessional. The gate is often broken. It hit my passenger door leaving a dent and the office manager said that’s why they have signs up and that they aren’t responsible. The valet trash is a joke they barely get the trash to the trash cans leaving trails of trash. The trash is always overflowing into the parking lot. The kitchen sink are always clogged and overflowing. Before I left my apartment the ceiling in the bathroom started leaking and running down the walls. They literally always have a water outage and they’ll give you a time frame of when the water would be back on and it’s never accurate. And anytime there’s an issue they have the phone lines shut down so you can’t continue to reach out to them. The only positive thing about these apartments is they are conveniently located and they have a nice pool.
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November 2023 by Vijay K
The maintenance person Jehovany did a great job. Happy with the service from him and fixed the issues on time.
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November 2023 by Dileep Amboji
Jehovany is very friendly and helps us resolve very fast. He is number one in this property. I am very happy with him
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October 2023 by seye amusa
Jehovany was prompt and responsive as he fixed my Cooker and he didn't leave till he has completed the Job. I really appreciate that
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September 2023 by Prakash Konakanchi
Nice property and good staff. Jehavany was very kind and helped us fix the problems in our unit.
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September 2023 by Ali Nabizadeh
Very nice management teamKindly,carefully,helpful.Amazing
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September 2023 by Furukh Khan
Jehovany he was very Awesome…He did our Ac Service done quickly…We are very happy to be a part of this community…
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August 2023 by Isa Lin
Reasonable price compared to other apartments. Walking distance to Kroger supermarket and elementary school. Nice, clean, n friendly environment. The staff and maintenance staff are eager to fix problems promptly.The electrical appliances are pretty new n the apartment has nice illumination, walk-in closets, n built-in desk with bookcases. Free self-service car wash n vacuum.All the above helps to save money if you are on a budget.
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August 2023 by Ankur Vats
I had an excellent experience with Jehovany, the apartment maintenance worker! He was prompt, efficient, and went above and beyond to fix the issues in my apartment. His attention to detail and problem-solving skills were truly impressive. Not only did he take care of the immediate problems, but he also provided helpful tips to prevent future issues. Jehovany's friendly and professional demeanor made the whole process pleasant. I highly recommend him for his outstanding service and dedication to ensuring residents' comfort and satisfaction. Thank you, Jehovany, for your exceptional work!
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August 2023 by Prakash M
@jehovany did an excellent maintenance work. I have been here for the last 3 years and every time when there was a service requests, @jehovany is happy to help and always does a good job. Happy to be part of Enclave community. Thank You Jehovany.
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July 2023 by ritesh agrawal
Absolutely love living here.. I liked everything here - spacious apartment, responsible staff, green area, friendly neighbors, location. Will recommend this to anyone looking for apartments.
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July 2023 by Yasser B.
AC wasn't working right at my GF apt and she told me the Maintenance said they completed a work order on it but when I checked it myself looks like it hasn't been cleaned for years. Disgusted by it cause the Kids are breathing in that stuff. If you get an apartment make sure to check if theirs mold here cause they say they complete work orders but never do.
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July 2023 by Saniya
Sudden Water shut off is the biggest problem here!!! They’ve dealing with some problem with the water pipelines since a long time. I don’t know how they are not able to fix that issue yet. All of a sudden out of nowhere we find out that there’s no water in our taps. Then after a few minutes we receive an email from the management informing us that the water will be out for the next 3 to 4 hours. Once that time passes, their leasing office is normally closed and then we receive an email from them that our phone lines are having some technical difficulty. This means they turn off their phone lines so they don’t get bothered by the residents leaving messages on their emergency service line.This water problem happens now almost every other week here. No one is here to answer our questions about this problem.
