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October 2024 by Ash W
The WORST experience at the Sugarland location today. I will not go back. I took my daughter in to be measure for her first bra and they were so rude to my daughter. Even said to her "you don't have enough boobs for a bra" to her face. She was so upset she wanted to leave right then.
Completely unprofessional. This happened today around 11am - hopefully the two that work there will be spoken to.
I used to love this store, but I will not shop at place who speaks to anyone like this.
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September 2024 by Stacy Williams
Lots of variety, helpful sales people
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June 2024 by Food Critique for the Commoner SirenTheRocker
My new favorite lingerie place.
Great service she knows the product. Wish I remembered her name I was there a month ago.
She helped me get a savings. I felt great about my purchases.
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May 2024 by Lauryn R
there are computers are down. They can’t do any exchanges or returns and they only have one machine working. Otherwise, everybody is nice and love the store. Wait for things to come back up.
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May 2024 by Ron Swanson
I have never purchased ladies' undergarments before, but I wanted to get something special for my wife for mother's day (I haven't checked the size of anything of my wife's since I borrowed one of her rings to get her size and pop the question 23 years ago). I was very intimidated but Rachel helped me have a pleasant experience and find something nice for my sweetheart. I'm truly very, very thankful.
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April 2024 by Nicole N
I came in the other day, and there was this really tall young lady with cool piercings. I think her name was Rachel; if I remember correctly, she was super helpful in helping me find a bra in my size. Would definitely come again just for her!!
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February 2024 by Paige Taylor
Lorraine helped me the moment I walked into the store. She was so kind and knowledgeable. Great experience!
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September 2023 by Shavone Allen
I order the 360 bra online and picked up in store. It was already packed when I arrived, so I didn't think to do a quality control check before leaving the store. Arrived home after a long exhausting day. Decided that I was going to try it on before packing it for my trip later tomorrow. The first thing I noticed was the price tag was missing, the plastic piece was still attached. Then the next disturbing part was, this bra has either been worn or whomever tried this bra on wasn't clean. Now I have to take time out my day, mind you tomorrow was already planned for my trip to return this bra. The associate that packed this bra should have examined it before packaging. This person packed attention to detail.
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April 2023 by Cyan Sophus
Erica helped me and my grandma get fitted for a bra. Wonderful service!!! Nice bras 3 for $99
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April 2023 by Misty Abendroth
They don’t have a Plus size 46c
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December 2022 by Nicole Moody
I have been wearing Soma ever since 2014 a beautiful young lady named Christina helped me with my bra selection and purchase she made sure that I had the right size. And she was very knowledgeable about every bra in the store. Being knowledgeable and also wearing the brand goes a long way thank you so much for your great customer service.
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November 2022 by Michael Tesano
Update: owner sent response to help with the situation seemed good but then only provided the generic store telephone number which after calling and getting the standard menu and then the normal store people just shows how little they care. I’ve updated my Star from two star to one based on how they continue to show a lack of personal attention. Next time perhaps show a real concern for your business instead of posting what you think make you look good online and at least act like you actually care….. Original text: First and last time shopper! My wife and I stepped in and the products are great. However the people skills by some (not all) of the staff was very rude. We asked if there were discounts for military and was at first told yes however when the nice lady went to ask what i can only assume was a manager of the store instead of a polite no we received laughter and heard her say derogatory comments suggesting why they would ever provide discount for military. Could have just said no and that would be fine but to then go into laughing and Make such a remark….I sure hope this is not the values of the company and just a rude individual.
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October 2022 by Asha Adira formerly Melissa Edwardsen
Great service and organized store.
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September 2022 by Morgan K.
Made my bra shopping experience painless and quick! They are very helpful and knowledgeable. Will definitely come back!
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August 2022 by Lola O
I love Soma!!! I started wearing late last year and I am a huge fan. I have invested in the brand because it's top notch. I would love to be an ambassador; if possible
