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July 2024 by Selena
They have gave me a store I will only and always come to. I cannot put into words how they helped me w something that started not well.
They went over and beyond with everyone helping match a color I needed help with.
Long story, they have a new customer for life. I went past other's to get to them and I'm beyond appreciative.
So not hesitate to go there!
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November 2023 by Silvestre Perez
Excellent service
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October 2023 by Pam Williams-Rombado
Trinity was very helpful and knowledgeable about the paint she answered all my questions.
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August 2023 by wts4dinner
Good sale prices on paint.
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August 2023 by Oscar Castellanos
Outstanding customer service ?...
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August 2023 by Eduin Padilla
Excellent ? impeccable service ?
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August 2023 by Murad Janjua
More staff training needed
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August 2023 by Xiaolin Li
Bad service attitude.
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June 2023 by Pierre Nowzaradan
The sales associate was very helpful in my choosing the colors and the loge purchase.
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June 2023 by jatcrt
Good sale prices on paint.
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April 2023 by Linda Garcia
Today this morning my husband is waiting outside for them to open just to get treated like dirt , I don’t know if it was a manager or a employee that open but he was racist , my husband was showing him the code to the paint he needed and he wouldn’t even look , I don’t understand how people like that gets jobs , you’re suppose to be helping your customers not treat them like dirt , doesn’t matter what race they are , you are one low life person to treat people like that ? will never go back again
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January 2023 by Audrey McMurray
I was ill and could not drive to the Sugarland Sherwin Williams store, the only store that had a product called Kaboom in stock. I told the young lady I needed it but could not come for it so I asked if it could be sent to the SW near me and I'd ask the painter to drive over and pick it up. He drives in from Humble and I felt really bad asking him to drive all the way to Sugarland too. She said oh, no worries, she'd have it delivered. It arrived the next day. I was so grateful!
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December 2022 by Diane H.
I walked in to get samples at 5:40. The whole time the employees are loudly saying several times how dare someone come in this late. We should just lock the door to keep them out. I was horrified and made sure they saw me as I left 10 min before 6:00. Very uncomfortable!!!!!! A man and woman inside clearly not wanting to work.
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November 2022 by Meimei JamesOu
I went to SW to get some paint samples yesterday . I was assisted by Michelle, she was extremely helpful and patient with my specific requests - mixed 50% & 70% of agreeable grey, and gave me some tips too. Thanks Michelle!
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October 2022 by Feifei C.
This was my first time going to a Sherwin Williams and honestly I don't know anything about paints for houses. I was only going in to get a bucket of paint for touch ups because my new construction builder gave me a free gallon voucher. The bald clerk was extremely rude and aggressive when I asked for a bucket of paint. Instead of just explaining that they only have two sizes for paint he aggressively asked back "what do you mean by a bucket? What's a bucket of paint?" Do I have to pull up the dictionary to explain what a bucket is!?! He unnecessarily escalated the situation when a simple explanation would have sufficed. I also didn't have a Sherwin Williams account, and he made it sound like it's such an inconvenience for him to create one and that it's my fault that I don't have an account. The next problem is the builder only gave me the color code so I didn't know what the sheen was. I understand he couldn't give me the correct paint if I didn't have the sheen, but he didn't have to be such an a****** about it. It's not like people are born with the knowledge of what kinds of paint there are. I ended up going to the Pearland location after discovering the sheen and the clerk there was much nicer and helpful.
