-
July 2024 by G S
Sent a text for appointment check-in, turned up on time, closed. Come on, sort it out you donkeys
-
July 2024 by Beatriz Molina
Honestly they don't deserve a star but I want to share my experience. Really bad service, I had appointment at 9:00 am and I had to wait around 3 hours because the lady couldn't find my medical record with the order, then some days later I receive a call from the lab to let me know that "unfortunately" the blood samples that had been taken for my test from me had been lost and therefore there were no result to show, to make matters worse a couple weeks later I received a "Invoice pending payment" from the lab for the pending payment of the test that they did but were never processed because they lost my blood samples". So I tried to fix it so I wouldn't pay for a service I didn't receive. in that moment the manager of this place agreed that I did not have to pay it, but guess what!, to my surprise 3 months later I kept getting charged over and over and over again until I finally decided to pay them, so as not to affect my credit score. But What is affected is the credibility, the ethics and the opinion I had regarding this laboratory and its administration of course. "poor service, poor professionalism, poor organization and poor administration".
-
July 2024 by David Keel
There is a location near my home, so it was convenient and easy to get to. Be sure to make an appointment! They do take walk-ins, but you may wait an hour or more until they can fit you in. They follow the appointment times scrupulously. I tried a walk-in and left when I saw how long I would wait. Made an appointment for another day and they took me exactly at the appointed time on the dot.
-
June 2024 by Robert Brousseau
Professional and friendly staff. Appointment was right on time. Good location.
-
June 2024 by Brenda Anderson
Cold and impersonal process to make appointments and check in but technician was warm and friendly and very proficient. Your appointment process extremely difficult. I won’t use you again.
-
June 2024 by Bob Dybala
Don't believe the bad reviews. They are a function of occasional staff shortages. I was seen 10 minutes before my appointment. My phlebotomist was friendly and competent (Mischaela). Staff in general were friendly. Even my fellow patients in the waiting room were friendly. Place was clean. Check-in was electronic with two kiosks. Reading the bad reviews, I was reluctant to go to this clinic but it was so convenient. I was glad I went here.
-
June 2024 by Bree “IDAN”
Nikkie was great. I am afraid of needles and I had to come here to get some blood work done for my new job. She was very quick efficient and really talk to me through everything. Definitely Helped me through it and was great!
-
June 2024 by Jack Molho
The team over there is always so nice so professional so courteous and do an excellent job.
Can’t ask for a better provider
-
June 2024 by Jeff Borkovich
Very efficient business. Convenient locations.
-
June 2024 by A K
worst waiting experience of my life. Checked in at 12:30 through my appointment I made. Only to be told an hour later I dont have an appointment. Staff is utterly unprofessional. Go to another quest.
-
June 2024 by Shahid Siddiqui
Visit to Quest, It was nice and well within time. The lady who took my blood sample was very professional and trained.
-
June 2024 by karen 63
Very friendly and professional.
-
June 2024 by Liz Lalani
I arrived there early by 11.25 am however I wasn't taken in until 12.40 pm
-
June 2024 by Corey Gee
I HAD A SCHEDULED APPOINTMENT FOR DRUG SCREENING AT 12:40PM. THEY NEVER CALLED TO THE BACK AFTER I ASKED A STAFF WHATS TAKING SO LONG AND LEFT AT 1:35PM. HORRIBLE CUSTOMER SERVICE!!!
-
June 2024 by Sharon Heath
My phlebotomist was kind, ubdserstanding and a pleasure to talk with while getying my blood draen
