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March 2024 by Regina Colemon
My visit to Pearle Vision in Sugar Land was phenomenal! Frida checked my insurance and I was able to see the doctor the same day. She was very kind and professional. I saw Dr. Terri Conrad and she was very professional and patient. I was very pleased with my eye exam and I certainly would highly recommend Pearle Vision in Sugar Land for your vision needs!
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March 2024 by Jamie Martinez
Staff and doctor conrad were very helpful and awesome from the moment we arrived answered all questions that I had.
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March 2024 by Jackie McFarland
Service was horrible. No customer service skills at all ! I would recommend sales and customer service training.
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March 2024 by nevaeh jones04
Great service
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January 2024 by Isley Maglalang
Dr. Bains is the BEST. Not only highly professional, but also cares about her patients! Can’t wait for the rest of my family to come and get their eyes checked.
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January 2024 by Stephen jones
Great customer service. My me and my kids have been coming here for at least 5 years and there was never an issue.
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January 2024 by Jr's talks Trash
Great customer service. My me and my kids have been coming here for at least 5 years and there was never an issue.
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December 2023 by Meggie Tran
The staff are really respectful, and the doctors do a great job of explaining their role throughout the examination. I’ve had no issues at this clinic so far!
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December 2023 by Diamond Brantley
AVOID!! ABORT!! AVOID!! Find somewhere else to spend your money and do business for your eyes. This independent company will OVERCHARGE tf out of you and will not show any remorse for refund, even if you change your mind a day later. You will get charged a 30% restocking fee for frames NOT in your procession and floating in the clouds. If you want to file a complaint, you’ll be emailed a link which is a turn off instead of talking to a live agent, an inconvenience. Don’t go to this establishment. Definitely would NOT RECOMMEND. Go to another Pearle Vision that won’t SCAM you. Make sure you ask the right questions because they’ll lie and tell you they accept your insurance when in all actuality, they do not and they just want to steal your hard earned money. This place sucks so shop at your own risk. You, your eyes and money deserves better!
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December 2023 by Albert Fonseca Jr
experience was great. staff helped out very respectfully. walk in are welcome if not busy. have high end frames if looking for something with luxury.
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December 2023 by sara ghani
During this week I purchased a prescription glasses for my 14th year old from Pearl Vision. Great customer service and they have good variety of frames to choose, will definitely go next time for future purchase:)
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December 2023 by Teresa Rojas
very friendly staffhighly recommendedThey are always willing to accommodate without appointmentI’ve been going to this place for all my contact and glasses need for my whole family !
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November 2023 by Jennifer
Dr. Nguyen and the staff were nice and accommodating. Needed to do a last minute walk in appointment and they had good service!
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November 2023 by Sumeyya Akyol
My recent visit to this clinic left me with mixed feelings. The examining doctor was competent, but I was disappointed with the staff. I learned about the cancellation on the same day as my scheduled appointment after arriving at the clinic, and I received false information about multiple contact attempts. Additionally, there was a discrepancy between the estimated and actual examination fees.My valuable time was lost during this experience. The clinic clearly needs more professional staff, especially for scheduling and respect. I regret to say that I cannot recommend this clinic, and I have no plans of returning.
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August 2023 by Lupe MS
Dr Jimmy Nguyen is not a kid friendly type of Dr. My 8yo son w mild autism did not understand when the dr asked for him to read the smallest line. He was huffing and putting 3 times until finally I spoke up and told him he was not comprehending the question. I asked the dr if he was OK because he was acting like he had enough with my son. The staff members were actually great from the moment we walked in. I would not recommend this dr. Has poor energy and work ethic.
