-
February 2024 by Kenneth “Kenny the Clown” Kahn
Good store. The staff was very helpful and polite. They helped me complete my costume for my Mardi Gras performance in Beaumont Texas.
-
February 2024 by Diane Brown
I’m not sure what the policy on lost and found items are but we left an item in this store and called everyday asking about it. Each person that answered had no idea what we were talking about and would ask for my number to call me back. I never received any call. Finally after weeks of stopping in and calling corporate. They called and told me they threw my item away 6 days after it was left. Had someone actually took a messaged maybe it would have gotten to the person who threw my item away.
-
January 2024 by griselda guardado
Nice store, but there are not too many options to pick from
-
January 2024 by caleb kangas
These guys helped me get ballon’s for my sisters bday. Refilled some that were low and helped them get into a bag to go. Ronnie helped me and was really friendly. Was busy in there for NYE but line moved quickly. Thanks.
-
December 2023 by Todd Wandling
Helpful staff
-
December 2023 by Montserrat Ojeda
Even though it was busy time, they were all nice :)
-
November 2023 by Rich Gu
Amazing party City. Always clean. Always great employees. Very helpful every single time I go into here. It's a great vibe and they always have everything I need always.
-
November 2023 by Chudney Grant
I frequent this Party City and always receive excellent customer service! Staff is always friendly and my online orders are completed using my specific instructions or requests.
-
November 2023 by Jenny Nguyen
Lol My ballon bouquet strings were all pink, except for one, and that one strong was black with my fully pink balloons making that string stand out. Disrespectful
-
November 2023 by Ohel Resendiz
Here you find the costume you need. Extensive variety.
-
October 2023 by Courtney G
Do not even think about ordering balloons to be delivered. They will not be on time and they will be poor quality! I ordered $100 of worth of Halloween balloons for my son’s first birthday. I asked that the balloons be delivered at 1pm, for a 2pm birthday start. I found out quickly that they use Uber to deliver and the first car only brought 4 of about 20 balloons LATE around 2:15pm. She told me she had to cancel the rest of my order, but it was on the way. One of my large bat balloons was deflated upon arrival, see photo. 2 whole hours later, the rest of my balloons arrived, after the party was over. No call from the store with updates, no apology. Completely unacceptable, poor service, poor quality, and waste of time and money. I will not use this store and I will not recommend to anyone.
-
September 2023 by Adrienne M. Hunter
If I could give less than one star, I would. Even if they had what I was looking for, I would not buy it from there. Not one person was in line and I walked up to the 3 associates working and stood there while no one acknowledged me dispite looking right at me. I should not have to say excuse me when your providing ME a service. One of them looked to be a manager as he had on a headset and said “what does she want?”. I walked out.
-
August 2023 by Chase Chow
Blew up some number balloons for us and we bought a couple. One of the balloons came off on the balloon side. We had to go back and buy another number balloon cause they couldn't tie it correctly.
-
August 2023 by Adrienne H.
If I could give less than one star, I would. Even if they had what I was looking for, I would not buy it from there. Not one person was in line and I walked up to the 3 associates working and stood there while no one acknowledged me dispute looking right at me. I should not have to say excuse me when your providing ME a service. One of them looked to be a manager as he had on a headset and said "what does she want?". I walked out.
-
July 2023 by Clara Yates
I like the variety of party goods. But the service was not good. The young girls at the Sugarland location were misleading and did not assist me as a first time customer to Party City. I hated the service!!!!!!!!!
