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“First time at this location and my experience was a 10/10! Candice helped me find tactical pants for my new job and went to the back several times to help me find my size! She was super helpful and her customer service was amazing. Will definitely be coming back to purchase more. Thank you so much Candice!”
“Great selection of clothing and a great staff. An employee named Z went above and beyond in helping me find a shirt I was looking for. They offer some of the best customer service.”
“Arun was very attentive in what I was looking for, he made sure I found what I needed for a gift I was looking for and he was very patient. I’m glad I came across him in my shopping today (Black Friday).”
“Good evening. I just wanted to rave about the customer service provided by Claudia earlier yesterday, Friday, May 3rd. I came in, in a hurry because the gifts that the Doctor and I ordered for his wife were going to be delayed in delivery and not arrive today like promised. So, while we can't wait till she receives her gift set, we wanted to also get her something to give her today on her special day. She is a very particular, chic, classy yet subtle in style, petite lady and I had no idea what to get for her. I asked around a few times, described her, and was pointed in the direction of "PETITES", where I found absolutely nothing. I went ahead and looked around and was curious as to what was going on with everyone dressed up, and ended up in fragrances and skin care. That is where I met the lovely Claudia, who is not only very beautiful, but very professional, knowledgeable and helpful. She went above and beyond to help me. I looked a hot mess, I'm sure, but she still told me all about the promotion, Tom Ford's fragrances. I didn't know if that was her scent, but it smells delicious. I told her what I was actually looking for, and while I loved the fragrance, I really wanted something cute, casual, and chic for her to wear, since she is always home, or in her garden, or just running errands/shopping. Well, Claudia led me to Ralph Lauren, made conversation on the way, and even stayed a while to help me pick out a few selections. She loved all of them , by the way. I was so happy with my experience with her. To take her time and show me a whole different department was just very appreciated and I just wanted to say, Thank you so much, Claudia. You are wonderful at what you do!”
“Have not been to Hot Topic in awhile. But my visit was indifferent. The store had a few customers and two employees were at the register. The clothes were not folded (some on the floor), and figures scattered across the store in odd places.
When I went to make an inquiry about a product the employee I had came into contact with was not friendly at all to say the least. She had an attitude and was very unpleasant.
I went to the second employee for answers and they were very helpful, answered all my questions and made a sale.
When I asked them the issue of the other employee, was told that Claudia was an employee with special needs and Hot topic is open to hire anyone in need. Was informed that her legal guardians had to even brush her teeth for her since she refused (which I believed because her mouth was full of plaque, yellow stained and crooked).
I should've known from her mannerism, slurred words, lack of communication skills and drool leaking from her mouth.
I am grateful to be served by a helpful employee and I am also grateful that the Hot Topic company is open and hiring those with disabilities.”
“Morgan and Brandon were exceptional phenomenal amazing I can't tell you how enough help they were they were so sweet and kind very informative very quick patient the best I haven't been in the store in a long time with any type of customer service much less exceptional! Thank u both so much!”
“Typo is awesome! They have a variety of nerdy office supplies. Not only that, but it also comes with great customer service! I would definitely come back for my office/ school needs. I would recommend this place to my friends and family.”
“My compliments to Heather, who assisted me the other day in purchasing a light blue pebble leather back pack. She was attentive and friendly, but never pushy. While chatting, I told her about my new car, and how the bag seemed to match it. She took that information, and brought over a tray of accessory pins, one of which matched the emblem of my new car! She made the sale then and there. Knowing the folks here listen, and try to deliver an exceptional experience will keep me coming back. This is my second piece from this location, and I have thoroughly appreciated the shopping experience even when I don’t purchase. Both of my pieces remain in near-perfect condition. Quality hardware and materials that have both style and utility. Watched a few online videos judging quality, and Coach usually comes out as a fair price for what they deliver. I agree, and recommend this location highly.”
“I'm so happy with my shopping yesterday ☺️ I thought I couldn't find the size since the guy told me they have already extra small. But one sales associate her name "Bri" she really ask me if it's fit for me then I told her no but I like it. And she told me I can get the right size for you. Thank you so much Bri you really makes me happy!?”
“This store is so amazing I went in to look for a pair of jeans and was immediately greeted by two girls who asked me if I needed any help finding anything. They helped me pick out two pairs of jeans and were overall super helpful and so nice. I was very pleased with this store and their customer service, not to mention the store was very organized and easy to find things. I will definitely be going back the next time I am at first colony.”
“Always treat my family with all the necessary things. Staff is so helpful doesn't get upset with my kids when trying on different pair of shoes. This place is ?”
“American Eagles Store, You have some wonderful clothes! They always keep moms in fashion. How nice it was to find my jeans and other surprises in the store. Everything in the store is of good quality.
Thank you for making me so welcome!”
“Lately, I've been really attracted to the clothing from this specific brand. They have a diverse selection of stylish clothes that are good quality, and the best part is that their prices are hard to beat. The store is also well-kept, with neatly arranged sections that make it effortless to find everything I need. It's definitely worth the investment.”
“Lashuanda AND Kimberly were the absolute BEST! They were both so sweet and attentive! We were helped from the moment we walked in to the store until we walked out! Outstanding customer service and care! Its been a while since I’ve had great customer service at the mall especially it being so busy due to back to school shopping. These girls deserve a RAISE ?? Thank you again ladies!!”
“Picked up some new bathing suits and they seem great. Customer service was good and employees seemed friendly. The ambiance in the store is like no other and I enjoyed just being in there.”
“Excellent customer service, the manager I believe her name is Anita , she was super friendly, super nice , super sweet she was very helpful on calculating prices for the purse that my mom wants to buy, I definitely recommend checking this MK store”
“I just want to express my gratitude to the Estée Lauder sales lady at the counter her name is Catherine I just want thank her for taking time to attend to me and for her expertise.”
“Stepped inside while browsing and found it an organized store with pleasant employees. I found a shirt for myself and was surprised to find a shirt for my son also at good prices. The only negative was that the store was low on sizes. I would have gotten something else as a gift if the size was available.”
“Roman L. gave us amazing customer service that began with a big welcoming smile when we first walked in. My husband is hard to fit and Roman was very patient and went out of his way to find things that would fit his body type. He NEVER seemed aggravated and we were there a long time.
However, while I was waiting for my husband to try on clothes the employee, Don H., was lounging in the chair listening to his tic tok very loudly. I asked him to turn it down or put earbuds in, but he didn’t seem to want to cooperate. I thought that was very unprofessional to walk in and see him sitting like that much less listening to his videos so loudly.”
“My family and I got attended by a worker Saif. He attended us extremely well, he helped us with whatever we needed. I definitely would come back if he were to attend us again.”
“Didn’t have a lot size 13 shoe but some 3x and 4x shirts fit great. The guy at the counter was helpful. He checked every size and brought everything he could from the back on like 8 shoes.”
“We just left this location and had the best experience getting a suit ordered for my fiance and rentals lined up for his groomsmen for our wedding this fall. Joe was so helpful and answered every question we had, gave us style advice and let us try color combos until we had a plan. So friendly and professional. Thanks for working with us!”
“Mostly good customer service. The number of nice helpful store reps outnumber the initial grumpy one I came across. Just went there to return something from an online order, so while waiting for a nicer clerk to come to the register I looked around the store a bit. Things looked well organized and there were some nice pieces, but the online offerings seem a little nicer than what I saw in the store. This is definitely a place to go if you're into brand-name items and labels, but since I'm not and looking more for timeless styles and good bargains, this isn't quite the place for me to shop. The prices are discounted quite a bit, but still too pricey for my pocketbook and what they had didn't really look all that impressive to me. I did pick up one item that was super nice and a good deal for a quality, well-made item. When I went to pay and then on the way out I encountered a couple very friendly, helpful workers that made up for the initial grumpy, rude woman that was first at the register.”
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“I had an exceptional experience shopping at Zumiez! The store is a paradise for skate and streetwear enthusiasts, with an impressive selection of stylish clothing, accessories, and gear. The staff were incredibly friendly and knowledgeable, providing great recommendations and making sure I found exactly what I was looking for. The store’s layout is clean and well-organized, making it easy to browse through their extensive collection. I also appreciate their commitment to quality and the latest trends. Overall, Zumiez exceeded my expectations and I’ll definitely be returning for more! Highly recommend to anyone looking for top-notch skate and street fashion.”