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October 2023 by Christie
I called to get more info and, the lady that answered the phone was beyond rude. She acted as if answering questions was a burden. Her tone was rude/condescending. Within seconds I already knew this wasn't going to be worth it so, I'm searching for somewhere else to go. If she's this rude to a dog owner asking simple questions, I don't want to see how they would treat dogs.
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September 2023 by Ciara J.
My dog is a patient of Dr. Hegde. She is the absolute best doctor we have ever had! We love her! She goes above and beyond to ensure my dog is healthy and all his needs are met! We will continue to visit this clinic for her. However this review is about my recent experience with the boarding service. My dog was boarded for 3 days and I brought 3 days worth of food. When I picked him up, the progress report stated he was a picky eater and had lost more than half a pound in those three days. When the young man brought my dog out from the back, I asked him if he could return the extra food. He told me there was no food left over. You don't have to be a genius to know that was not true. If my dog lost over half a pound, he clearly wasn't eating and this was confirmed on the progress report. He has separation anxiety and won't eat much if I'm not present. His dog food is expensive prescription food. Next time I board my dog, please return my extra food that I paid for. You do not have my permission to keep it.
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September 2023 by Horacio S.
This is the best Vet Clinic in Sugar Land. Dr. McMaster is the best!! The staff is always friendly and open to help you and give you a solution or options. Costs are high but similar to other clinics in the area. Highly recommend!!
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September 2023 by Jeremy Kinch
We board or two dogs there frequently and the staff is always great. Our dogs are happy to go there and they don’t come out smelling like they’ve been in dog prison for a year. Top notch service and we like the fact that our vet is on site.
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June 2023 by Lexus West
Huge thank you to Erin Mcmaster!! My french bulldog needed a tooth extraction & neuter. He is my BABY! So of course I was a nervous wreck, in tears dropping him off. Erin & all of the staff made the whole day easier for me. Great communication and very caring. Highly recommend this hospital and Erin as your pets vet!
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May 2023 by Jason G.
Can I give negative stars? For one I have two dogs and asked for separate appointments since it's easier to handle. The girl tells me they only can fit one in and let her check times. I said ok - she comes back and gives me 5 different time slots available all the same day ummmmm that's more than one available appointment. Get there for vaccines and without a vet visit it's $250. I don't like being negative to businesses but this has to be the absolute worst vet clinic I have ever been to without a doubt.
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March 2023 by sunayana Reddy
I feel so comfortable taking my pet (Max). Front desk staff are always helpful and very polite. Dr.Hegde, she is the best. Very caring , when I take in Max for any issue she makes sure to call back and check on him. I really like her way of approach to any treatment, she just doesn't rush looks for an elimination process before she can provide a treatment plan. Oh and their groomer Sarah she knows how to make my boy look all handsome, due to her busy schedule sometimes I had to take Max to other groomers. After trying couple I'm back to Sarah she is the best and I'm sure I don't think will ever change.
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February 2023 by Lori Bushnell
We had a big scare with our grandPug, Daisy, this week. She suffered a UTI plus pneumonia. And if that wasn’t enough, she started to go septic and into organ failure. Her veins blew out and they had to put her IV in her neck. I am so blessed to say she is doing so much better and can go home tomorrow afternoon!! She still has a lot of healing to do but has come so far in the last few days! We love you Daze and are so thankful to the vet and her staff at VCA Lexington Blvd Animal Hospital in Sugarland where she received such excellent care.
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January 2023 by Lacee O.
We had a wonderful experience with Dr. Schindler and all of the friendly staff at VCA Lexington! I had been searching for a veterinarian that performs spays laparoscopically for my sweet girl. I was easily able to schedule a consultation appointment, greeted by the kind staff, and got to discuss the entire procedure with Dr. Schindler. He patiently answered my many questions and I was so impressed how he and his assistant treated my pup. The surgical assistant was also very kind and helped to ease my fears the morning of surgery. Dr. A called me once he finished the procedure to give me an update. I was so appreciative and thankful that I was able to take my pup home the same day! She is recovering beautifully (besides the tiny incision no one would know she had surgery two days ago) and I could not be more thankful to Dr. Schindler and the amazing staff!!
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October 2022 by Savannan W.
I love VCA!! Amazing staff, they always take care of my pug Patty and Pasa! I appreciate them so much! Would recommend!!
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October 2022 by Tanna Hamner
We took our fur baby in for what we thought was a bite on her leg. After dr May ran tests it was cancer. She was very compassionate and full of information for us. She was so kind and warm with our heartbreaking news. Thank you for your❤ and treating our fur baby and us with such kindness!
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October 2022 by Erin Gardeck
We have been so happy with our transfer of care here after moving. Dr. McMaster is so sweet and knowledgeable and the techs and front desk staff have been so kind and responsive. We appreciate their great care!
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September 2022 by Jenny Chen
I do not recommend Dr. Erin Dunkelberger.It was our first time visiting VCA Lexington. Dr. Erin Dunkelberger performed a lousy health check for our two cats. Our cats were nervous in the exam room. I understand it did cause some difficulty in examining them, but I believe it was not an uncommon situation for some cats. Dr. Dunkelberger seemed not knowing how to take care for cats. She was lack of patience and finished the job unprofessionally. The weight check for our two cats was totally inaccurate, which is less more than 2 lbs from our cats’ actual weight. How could you not try to do a basic thing right? And then showing a false weight in the exam summary?We were very disappointed. Do not recommend Dr. Dunkelberger.
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August 2022 by Cassandra W
Our dog has anxiety, and has received excellent care from vet tech Rebecca. She is extremely knowledgeable in behavior, and goes above and beyond to assist him during surgical procedures, and between visits. His care has involved a lot of creativity, and we can always count on her to come up with a creative way of addressing his needs. She's even come in on her day off to help us.
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August 2022 by Slown Stanford
I had to put my dog down. The staff was so wonderful and caring. Made a hard thing a little easier. Thanks again! Love y'all
