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June 2024 by Princess Ann
Alma was absolutely amazing! She went above and beyond to make sure my needs were met! The best customer service ever!! I really love my new car!
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April 2024 by erika carabantes
Great experience, Alma was very detail and gave me all the information I needed to feel secure of my decision.
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March 2024 by Janay Napier
yes i had the best experience ever, thanks to Alma she worked me and help me drive off! very a attentive and greatest prices in the city!!
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March 2024 by Jay Real
First and foremost I want to give a big shout out to Alma who made it all possible for me she helped me get the car I wanted and I was in and out in a jiffy no hassle no 21 questions! Very professional!
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July 2023 by Vicmariel Cancel
I would not recommend and I wish I could get my money back and return the car. They did not give me a reliable vehicle and the more I use it the more I’m convinced they salvaged the car from somewhere the door screech and everything. The key wasn’t working, they didn’t know when the oil changes are due and even the check engine light came on a few weeks after driving off the lot. Extremely unprofessional! The price of the car was ridiculous after a 3500 down payment which I now find outrageous especially for a car that had a check engine light on so soon after purchase and the contract says as is so there was no returning the car… DONT DO IT! I live far from the dealership and in two months had to bring the truck back four or five times for repairs. They also like to threaten you with repossession and will come get your car if your payment of late 14 days! Go through ANYONE else. I am bound to them now and they know it! Now I have to finish paying this car because I made a commitment but you still can choose! Go anywhere else! I know I won’t do this to myself again.
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July 2021 by Rabab Gonzales
Great customer service!
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July 2020 by Zaynab Hamza
Great reasonable prices to buy a car. My credit wasn’t the greatest and they were able to work with me. Would highly recommend this place.
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July 2020 by George Taylor
this guy has great customer service very understandable I have purchased 3 vehicles from this company and not once have i had any problems besides regular maintenance i would defiantly recommend all my family and friends thank you
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July 2020 by Jess
We highly recommend Imperial Autoplex for their honesty, hospitality, transparency, and quality vehicles. They make the process stress free, quick, and you walk out feeling like a winner. Thank you Imperial Autoplex.
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July 2019 by Wendy Dunson
Great people very friendly owner and his wife is lovely and just as friendly very good prices and every paper was explained perfectly really enjoyed my experience cant wait to buy my second car here
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July 2019 by JED D
Colleague purchased a vehicle from this dealership. Within six months the valve cover cracked and started spitting oil. The dealer charged over 2k in repairs. 3 months later the check engine light is on and the dealer says the vehicle needs a new catalytic converter and is now trying to charge an additional 1100. This place sells lemons.
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July 2019 by James Atwood
2 payment left on my car note and I’m completely blocked from the payment site??? This doesn’t make any sense. Completely unprofessional. If you are a few HOURS behind on your car note you will be getting threatening text messages back to back. Don’t get a car from this place it isn’t worth the headache.
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July 2019 by Irma Fuentes
I highly recommend Imperial Autoplex. They have good reliable quality vehicles, very fair pricing, low financing rates, and make the process very smooth. The owners go above and beyond for customer satisfaction and pay attention to the details. I am more than satisfied with my purchase and I will be referring my friends and family to them.
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July 2018 by Will Spence
Good reliable tow Very professional
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July 2018 by Jesus Perez
Thank for the car I really do appreciate it i gave you a price range that I was willing to pay and you did one better by finding a car cheaper than my price so I00 % satisfied I do recommend anyone looking for good deal and great cars go see my boy jaafar at imperial autoplex
