H-E-B Pharmacy, located at 19900 Southwest Fwy in Sugar Land, has been recognized as the #1 supermarket pharmacy for customer satisfaction by J.D. Power for three consecutive years, highlighting its commitment to the health and safety of Texans. The pharmacy offers routine immunizations for both children and adults and is a provider for the COVID-19 vaccine. Customers often commend the staff for their exceptional service, with many noting the helpfulness of pharmacists like Leshawn and Lucinda, as well as pharmacy technician Isaac. They consistently go above and beyond to assist with prescriptions and resolve issues, even under pressure. However, some reviews mention that the pharmacy can be understaffed, leading to delays in medication readiness, especially during busy times. Despite this, the courtesy and kindness of the staff shine through, with customers appreciating their efforts. Additionally, the store features a floral department where Aimee stands out for her talent in creating beautiful arrangements, making the shopping experience more enjoyable. Overall, H-E-B Pharmacy is dedicated to providing quality service and care to its community, making it a trusted choice for pharmacy needs.
If you read bad reviews, you can tell those people have never worked in the medical field. This is the best pharmacy there has ever been due to the staff doing 2 to 3 peoples job at the same time! They are understaffed.
June 2024
I called this store this morning. I was looking for help with a prescription, which was back ordered. I had the pleasure of speaking with Leshawn, one of the pharmacists on site. Leshsawn went above and beyond to assist me. Thank you for exceeding my expectations!
December 2022
Leshawn was amazing, she went above and beyond to help us, fantastic lady.
