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“Wellby representative Bilal, provided excellent service, addressing my concerns promptly and professionally. Staff were friendly, knowledgeable, and went above and beyond to ensure my issue was resolved. A truly pleasant experience!”
“I have been with HFCU since so manY years. Yall have always been flawless and your employee Bola at Fluor location has been helping all the Fluor employees since years.Thanks a lot for all the hard work y’all do!”
“New Account Opened for Non-Profit Organization, we left Big Bank after 18 years. Quiet (peaceful) Mary Montgomery Manager ready, ensured we had documents checklist in advance, I love the preparation. I found her cordial, knowledgeable and professional. We will see, what this new relationship will bring, they agreed to stock tea with beverages too. We are believing for our best donor's year ever to do ministry and outreach. STHIDO Ministries”
“I wouldn’t consider banking anywhere else.Ever since I open my account, one of the people whom has made every experience a positive is Veronica.Even on what should be the most stressful times, Veronica maintains a level of professionalism and warmth towards every customer.Best way to describe her professionalism is, she is in the moment with each customer at every interaction.And I should mention that Miriam and Juliann always offer a welcoming smile :)This is my favorite branch by far.And with Veronica at the forefront, I wouldn’t consider banking anywhere else.”
“Great customer service at this location. Christian and all the staff are awesome and very helpful. There's usually little to no wait as well. Highly recommend banking at this location.”
“Logan M. An amazing human being that does an amazing job with HFCU members, like myself, goes way over and way beyond her call and pay rate. She’s an outstanding person whom I’ve become to love and adore, her spirit, professionalism has made her to always be my go to person. Excellence, amazing and outstanding and who she is!”
“Customer service line: I am going through a ruff time right now. I deposited some money into my account through a money order. I came to a point where I needed access to tge funds. I hit a road block with everyone at the bank, this morning 2/5/24, a nice lady (can't remember her name) talk to me, in all my rage and helped me out so I would not have to overdraft my account. She was a God send. Thank you, for all your help. I am truly grateful.”
“Mr. Guillermo Rivas was my loan specialist.
His professional approach to securing the loan was exceptional. He also was very knowledgeable and explained the entire process of securing my loan.
I would recommend my friends and family applying for a loan to contact Mr. Rivas at this location. Excellent public service.”
“I have banked with HFCU since 2014 and have nothing but positive things to say about my experience with them. I consistently get The absolute best auto loan rates
through them, and they have an experienced and friendly staff that makes doing business with them reminiscent of a small town bank, or how things used to be in banking. The branch manager, Gary Selwood, has always gone above and beyond to make sure things are done right, and with a level of personal service that is exemplary. I will always seek to do business with HFCU first thanks to Gary and the team at the Imperial branch!”
“We used TDECU Mortgage for the purchase of our new home and let me just say, they are GREAT!! Evelyn helped us from start to finish. She got us pre-approved and helped us through closing day! She is a rockstar! Our title company even said how easy it was to work with TDECU. Highly recommend using them for your lender!”
“I always have had a good service at this location, no complaints whatsoever. I do banking with Bank of America and whenever I visit which is very seldom, always have to Waite for over 30 minutes , here at this NF location.. never have had any complaints. Keep your good service.?❤️?”
“They have improved a lot over the past 3 years.Living in the US lightens my demand of the Credit Union, & I have accepted the fact that they are not a full-fledged bank.”
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“We came to first community credit union wanting to get more information in regards to refinancing my vehicle and also more information on good credit cards that helps us purchase a home. Wendy Galvan explained in detail everything that we needed to know. She gave us information detail by detail and made this process very easy and very informative. We truly appreciate Wendy for her time, for her kindness, and for her patience!”