Costco Tire Center is known for its great prices and selection on tires. The staff is often described as very helpful and willing to provide excellent service, with personnel who listen to customers. Many reviewers note that the service is definitely worth the membership. However, the experience can be inconsistent. The center is always busy, and the customer service is not always friendly compared to other locations. Some customers report communication issues, such as not being notified promptly when their car is ready, leading to unnecessary waits. There are also comments that the selection, while generally good enough, is not that extensive. The broader Costco warehouse, which includes the tire center, receives praise for outstanding leadership and customer service in other departments, highlighting a culture of teamwork and responsiveness to customer needs. Overall, the Costco Tire Center offers valuable service and good prices, though wait times and service friendliness can vary.
The staff at the Tire Center is very helpful. Despite raining outside, I get help from them with inflation of a stubborn tire on afactory installed tire on my recently purchased car.
September 2024
Crap time management. Waited over two hours for tire installation. Have them installed elsewhere if possible.
May 2024
I had bought my tires here since several years ago. This is last time to come here. To schedule a service, next available is two weeks. Today I come here to rotate tires a fix a flat tire. Several excuses from the technician and I got any service. Waste of time.
