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August 2021 by Gulf Stream
Rude and condescending! This Asian guy have tons of plaques and trophies of some sort on his desk, not sure how he got that. He told me that I Don’t know anything and did it all wrong. Hello, I opened the account with chase help, not on my own. Drove to another branch and got things done within 10 minutes. Will never go there again!
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August 2021 by Lisa Spencer
They are always kind and quick as possible at drive thru.
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June 2021 by jamal lalani
Excellent service. Love it
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May 2021 by N. Whitaker
Indian staff person KANIZ HUDA is incompetent. Asian bank manager also incompetent. I was argued down by both staff persons stating they cannot produce a receipt for my cashiers check. What in tje world? This is a bank. If I take no cash out and deal with a machine, I'll get a receipt. I was told the system wont allow her to print a receipt, then I was told there is no receipt option. I informed her I just did this at another Chase bank last week and was provided a receipt without asking. Huda has a bas attitude, she is not helpful, she needs training and education on her daily working system and on customer service. I was very embarrassed by her tone in front of other customers.MANAGER also stated they could not produce a receipt. Just as incompetent. Unwilling and uninterested to resolve the issue.I have never been inside, always used atm outside. I will never go inside again and will tell everyone of my terrible experience today.
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November 2020 by Stephanie Meyer
Had to use this branch instead of my usual branch due to Covid. Was extremely happy with the service and information I was given as well as the precautions they took. Great job guys.
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November 2020 by Discount King
They never answers the phone, plus it says on their website lobby hours 9.00 am to 6.00 pm. but it is by appointment only.The other branches are open on Bellaire and Beltway 8 and hwy 6 and Lexington, but this branch is closed, so why they advertise on web, that their branch is open. Very unprofessional staff. Sorry, but staff with attitude.
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November 2020 by Osman Nal
This used to be great location for banking until 2018.2019 update: Not helpful for small businesses anymore.June 3 update: Understaffed due to corona I guess. You can’t walk in.