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September 2024 by Yolanda Swamps
This Camp Bow Wow was the worst decision I have ever made and I am disgusted with how my dog was treated. I feel terrible for sending my dog there knowing that he went in a happy boy and came out traumatized and skidish.
My sweet Milo went there for one day of service because my husband and I had to go to San Antonio and couldn’t leave him alone.
In the surface, the staff greeted us with care and respect and it seemed like a good gig.
What we didn’t expect was for Milo to come back to us shaking and crying for us like he never has before. When he came out his tail was in between his legs and wouldn’t leave our side when the staff were discharging him. He didn’t even want to go an inch near them or the camp. He ran to the car and was in a ball the entire car ride back. He was whimpering the entire time and when we brought him home he started reacting to every loud sound he heard like the door closing or dishwasher starting.
We had never experienced this with Milo before. He wouldn’t eat for 3 days and only wanted to hide under our table which he also has never done. We took him on a walk and it took us 10 minutes to get him out the apartment bc he was shaking and refusing to move. Once we got him out we thought he would be okay but any dog or car he saw he had his tail between his legs and started hiding behind us shaking. MILO USED TO LOVE OTHER DOGS.
We tried contacting Bow Wow to see what happened and tell them how he was but they refused to talk to us and told us he was fine and it was us.
DO NOT GO HERE!
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September 2024 by Wickham Gray
Best daycare I have taken my Millie. Staff are amazing.
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August 2024 by Esperanza Romero
I work here it's gtat
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August 2024 by Mary Drummond
The groomer Celeste at camp bow wow Richmond is amazing. my pup came back with a cute summer cut today! Julia in the front also provides excellent customer service. Also love the daycare! I'm super picky so if I'm saying they're good... they're good. Overall top-notch facility. Thank you!
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July 2024 by J.T. Silva
Customer service is always great! The employees are always friendly and make it feel welcoming and safe for my dog.
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July 2024 by Linda Oliver
Great facility. Great people. I feel very confident leaving our dog with this very caring, knowledgeable staff.
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July 2024 by christopher brooks
The staff always provide excellent customer service!
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July 2024 by Kat Grisell
Amazing place took there time with my Koda bear and they are amazing!! Will be a forever customer!!
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June 2024 by Christopher Ledoux
We really appreciated the photos and videos of our dogs’ “snuggle time.” The photos and videos of their interactions with the Camp “counselors” provided a higher level of detail as to their experience at Camp well beyond what we can see in the streaming video feeds.
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June 2024 by Ismael Ramos
Well worth the price; my big pup is always excited to go, and he's always taken care of when there. I particularly like the selection of activities for the pets; and the fact that you can go to live feeds to check up on them whenever.
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June 2024 by Jennifer Williams-Adams
Very caring staff. Pups appear to be happy.
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June 2024 by KEN BROOKS
Very professional staffing. Facilities well maintained and clean. Obvious love for pets displayed.
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June 2024 by Madeline Thomas
Everyone was so friendly and the facility was clean. Most importantly, CoCo was her happy self when I picked her up.
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June 2024 by Richard Glenn
The staff seems to be really sweet, and they have genuine love for every pup! The prices are reasonable. The play day pretty much knocks my dog out for the rest of the evening. With his high energy, he'll be there for many years to come! ?
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May 2024 by Sandi Harris
Camp Bow Wow is a really good place to take your pet the employees are wonderful with your pet they are open 7 days a week my yorkie loves going here and if u want really good pictures of your pet have them taken at Camp Bow Wow they do a really good job and the groomer she does a great job i know when i leave my Selena i have nothing to worry about i wish i could give more than five stars because they deserve it
