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November 2023 by JOSEPH CARRANZA
Excellent service. They greeted me at my car. They worked with me on the pricing. Job was completed before promised.
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November 2023 by Damica Winston
I have to say i recieved the best customer service here with these guys!!!! Hands down Jonny was the most helpful and resourceful. I will not return to any other bright check besides this one to have my car serviced thanks guys!!!Service: Oil change
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November 2023 by brent raynor
Had great experience. Johnny, the manager, went above and beyond by working on my vehicle himself. I have been a customer of Brake Check for about twenty years now and I have not had a bad experience. Keep up the good work. Thanks
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October 2023 by Anna Woodley
I had a great experience at Brake Check, I called and spoke to Derek , who was very informative and helpful. He showed willingness to hold a spot for me and was pretty accurate on time that it was going to take for my vehicle’s needs. I will definitely come back to Brake Check for the services they have to offer it was great to be able to be informed and to get everything by text message and to be able to pay my invoice upon completion.
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October 2023 by Redge DSledge
Brake Check never ceases to amaze me with their unparalleled customer service. My son is now a loyal customer after taking his car there yesterday for the first time getting its brake system flushed. They’re very sensitive and respectful with his time and did not try to sell him with other services he did not need or ask for like what other car shops would do casually. I really like their honesty and quality of work. I wouldn’t take any of my cars any where else if they can do the work. Their ad is for real, They Do It Right for sure, no doubt.- Reggie D.Service: Brake service & repair
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October 2023 by Taha'a
I had 9:00 am appointment. The wait time is absurdly long. Here is the details:8:50 arrived to service and handed to supervisor Derrick9:00 he puts the car into bay9:20 car is still waiting to be lifted9:25 car is lifted and only wheels are removed9:30 ordered what needs to be done after inspection10:00 car is still waiting to be serviced10:15 service started SLOWLY10:20 someone is really started to doing the job10:55 JOB DONE!11:15 leaving the workshopIt was 35 mins job and it took me more than 2 and half hours to get it done.This is what you should expect when you have appointment?! ??NEVER VISITING AGAIN!
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September 2023 by Mansoor Sayyed
Left the car dirty.. glove compartment wasn’t installed right thr heat shield under the car is missing oil spots and spills on top of engine shield didn’t clean anything after doing the job .. poor customer service never bringing my cars againServices: Air & cabin filter replacement
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September 2023 by steven tong
I was there at 1:00 at noon. I was waiting on oil change lane and was a car in front of me! And i felt asleep then the guy came over and tell me back up so the other guy can come out! Then i sitting there and wait! I saw guys just walk around don’t know they busy or not but no body come to help me out then i left and give them a call! They ask me to come back! But I’m sorry i was so mad like they don’t want to care about me! They should have come greet me and have me wait in the waiting area rather than let me sit in the car for long time!
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September 2023 by Laura Jacobs
I was so impressed with the service of Ashton. He was always smiling and very polite. Thank you Brake check for your excellent service. I will be back for my next service call.Service: Air & cabin filter replacement
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August 2023 by Aleshia Burks
Great customer service. Technicians were very knowledgeable and courteous. I was in and out for my oil change within 30 minutes. Will definitely recommend and bring my other household vehicles to this particular shop. Thank you guys for a job well done.Service: Oil change
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July 2023 by Abdl “Abdlsy” Sy
Excellent but johny needs to be soft with customers. If you behave nicely more customers will visit. Please advise him to be gentle not to be so abrupt that sounds disrespect.Please note another customer review same like me please readTJ1 review3 months agoMy experience at this location earlier this week made me decide I no longer want my business with brake check in the future. I went in to do a brake inspection on a car I recently bought. The representative Johnny from the start just seemed … MoreService: Wheel alignment
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July 2023 by Jesus Perez
Saw the positive reviews and decided to check out Brake Check.They tried. ?♂️Overall reasonable customer service.They do play a bit of bait and switch, though.The price given for an oil change over the phone was half of what it was when I showed up.After being impatient with Derek, I got a reasonable price for the type and amount of oil my car needs (important things to know).The filter is not included as part of the oil change and costs extra.An hour later, I get my car back.The icing on the cake? They left the clips off of my glove box, and all my stuff came out when I opened it.I advise going to Jiffy Lube just down the road. Haven't had a single complaint with them, and they actually listen to you and your needs as a customer.
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July 2023 by Gens Realty
I went in to get brakes an alignment done and my vehicle ended up being worst than when I brought it. The alignment is seemingly worst off because now the vehicle is skating with me on dry roads for no apparent reason. There’s a whistling noise when I drive. There’s a screeching noise when I am making a right turn (could be left turn also). My vehicle is now a hazard on the road and I NEVER had these issues. The kid who did the alignment KNEW the alignment wouldn’t take yet he proceeded to it despite my objection. My experience has left very little to be desired about brake check. Now, I am out about $600 and my car is worst off. Thanks for nothing brake check.Services: Brakes
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July 2023 by Bernice Dickey
Staff members were very knowledgeable about their craft and gave me recommendations of the next steps needed to keep my car in great working order! I will be setting a follow-up appointment to take care of the items that they recommended as soon as my finances allow me to do so. I'm thinking in possibly 2 months I should be back. TY
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July 2023 by Fumnanya N
I was hearing some screeching sounds in my Range rover breaks so i naturally assumed my pads was gone, so i pulled up to get an estimate and see if i could have it changed, this dude over there walked up to me and asked what he could do for me, I told him. He looked over the breaks for like 5mins and straight up told me nothing was wrong with the breaks. I went on to ask questions why the noise? He totally explained everything for me and told me everything was great. His honesty was amazing cos he could hv just pretended to change it and bill me for the services. I will honestly recommend b4 you changed your breaks on do anything to it please go see these guys.
