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November 2023 by Mahri Akiyeva
I went with my daughter to open an account today and Danielle was there to assist us. She was so nice, patient, and answered all of our questions. The process didn't take long, I felt really welcomed, and loved the experience.
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September 2023 by F Huang
Awful service and extremely rude and unprofessional branch manager! She called me to discuss an issue and we didn't remember all the details we discussed in our first face-to-face meeting. She got angry and just hang up the phone. I would close my account and take my business elsewhere. I just can't believe the level of unprofessionalism she showed in a simple case like this.
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May 2023 by Insanat Birikimi
I drived to this bank 20 minutes from my home on time. They just closed the office at 3.58 pm. Bank officer said sorry we can not help you l. It is closed. I just need 5 minutes. They are not helpful and trustable.
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September 2022 by Victoria Chikwe
Horrible experience.
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May 2022 by Grace Lin
This location cannot handle walk-ins. I came in at 11:30am and they had one customer and told me to come back at 3pm for a very simple request that needed to be done in-person. I went to the location on Hwy 6 and First Colony and even with a lot of people, I saw someone in 5 minutes.
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May 2022 by Yolo
@3:30pm today, I called today to get the quote for home mortgage..guess what the rep called Ayde Rafaie told me I logged off and let's talk tomorrow. Bank closes at 4pm. Sorry, you cannot help the your own customer.
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May 2022 by TIM DANG
What’s the point of having an ATM behind locked doors.
