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November 2023 by Kre Mendous
This is the worse customer service experience ever. I would not recommend this place to anyone in the surrounding Houston/Sugarland area. Make the drive and go 15-30 minutes further to get better service.Vehicle was promised same day but it was kept over night. So after speaking to manager about the lack of communication on their part, the solution was to not bring our vehicle back there. Yet I see they write on others review this statement>, “We value our customer's trust and hold ourselves to a high standard of performance. We look forward to continuing our relationship and servicing your vehicle in the future.”^^^^ All bologna ^^^ if that’s a true statement then when a customer makes the management aware of lack of communication they would not be told, “Don’t come back”.No worries…I won’t be back to give my hard earned money this unprofessional and unpleasant establishment. Houston and Sugarland have thousands of choices for car repair.Get your customer service level up….that’s priority number one.Services: Auto engine tuning
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November 2023 by Jennifer Simmons
Fast, friendly and priced about what I was expecting.Car overheated at Discount Tire while waiting over an hour to get air in tires - that's another review-Mechanic came over and moved car, tested, they gave us ride home and car ready next morning. Very impressed by service and communication.
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October 2023 by Abhilash Joseph
This was my first choice place to go and have been here for a while as the name suggests...But after $1200 spent on a failed alignment fix, control arm replacement, and constant run around; I took it to the Lexus dealership and got it fixed for another $930 fix to do repeat the same exact thing. So $1200 down the drain with these folks, I think I will say goodbye to this store for now. Very friendly folks, but sadly did not help me out and I am $1200 broke because of their lack of expertise. So a second opinion is warranted if you choose to go here.Service: Steering & suspension repair
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October 2023 by Frank Lueth
This is the most honest and reasonable automotive shop in Sugarland. Used them for years on several cars foreign and domestic. Last week I brought my daughters car for squeaky brakes and they said the brakes fine and should have plenty of life left. They will get our business again based on trust.
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October 2023 by Thtmoongoddess
My aunt decided to tell me to go here to these people to get my truck looked at because I had oil leak and I needed new tires and a few other things done. I should have followed my own intuition and got a second opinion instead of just saying hey let me go ahead and go with them. Things that were wrong and I want to say that they held my truck for about a week or so the vehicle inspection went through well getting new tires everything that went through well but the issue that I was having with them was the oil leak they said it was a gasket they said it was all this stuff I need to be done and they need to do and with everything all together the total would have been $1,500. I'm a single mom I told him I said I will try to come up with this money I mean it's really kind of a lot for a old 98 vehicle. They said it's old and that it needed a lot done, that fine it's my only vehicle and I need it for work. Kept coming up with new problems and total kept going up.Talking went with like two or three different people in there it was never the same person so I had to go over the same thing with each time. Always act like they are so busy when there's is like 1 or 2 people in the waiting area. I never had the same person working on the vehicle and I know at one point they broke the door handle that I had fixed and they never did fix that. I know one guys name was Marcus Martin something. So when I want to give him the okay to fix it I waited got the car fixed or so I thought I took it home and it started leaking again and that I brought it back up there and they're like oh it's just run off it's run off it's fine you're going to be fine okay I said fine so I waited for about another week or two and it still was leaking oil when I brought up there they're like oh well there shouldn't be any issues I think by that point my father had got involved and my mom had got involved and we end up bringing the cops up there because I could not get a straight answer with them about what was going on with my vehicle finally I got a manager or they said they were a manager and he was like okay well we'll check it out then it turns out he was talking about oh it's some kind of cap we need to order and that's like 25 extra dollars and when I get it in I'll let you know which they never did they never called they never did anything and I said okay you know maybe it is a runoff I'll wait a little while longer and granted to this day it's been over a year and I am leaking like crazy I can't deal when I decided to take it to another shop because I cannot continue with this problem they tell me that all the things that were supposed to have been taken care of on this vehicle is all not done that it needs to be done so I just wasted hundreds of dollars on this company to be lied to I guess because I'm a woman and I think that they can prey on women I don't know but I could have paid a therapist for getting robbed at least I would have had a better service. If you don't know anything about your vehicle please don't take it here they will lie and mislead you and you won't know the difference. Get a second opinion. There are too many shops in Houston and they are not the only ones running a business..if that.10/10/23 updateIt's still leaking just FYI.
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October 2023 by Robert D.
Stopped by for my motorcycle inspection and the gentleman in front desk and his staff did in less than 10 min. Very friendly people.
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July 2023 by MARO WORLD
Mr. Martin and his team did a great job , very professional and a wonderful customer service experts .. this was my first time but I’d love to deal with them , I advise all my friends to visit this Wonderfull automotive workshop , thank you all Wonderfull Management.
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July 2023 by Luisa D.
Worst place ever. It was my first time here and will never come back. I came today for an alignment which the guy said was gonna take 45min, then I asked if they did oil changes and state inspection to what he said yes so I asked for those services as well. Then he said it was gonna be 1 hr instead because of the additional services. After 1hr and 50min I asked how much longer and he said that they had only done the inspection so far and still needed to do the alignment and oil change. I cannot believe they waisted my time like that. I left with the inspection only. NEVER coming back to this place.
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June 2023 by Brandon Isadore
America Choice Auto is where everyone should take vehicle to get serviced at. Martin and his staff was amazing. They addressed my issues and made my experience welcoming. Any concern I had they took care of it. They serviced my wives Mercedes Benz Their prices were better than Dealerships and probably cheaper than other establishments Great job Martin and staff members. I will definitely be using them for now on.Services: Air & cabin filter replacement
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June 2023 by Monica H.
ACA is a very good auto shop. They determine your issue and give you a plan within your budget. Betty nice staff and crew!!!
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May 2023 by Smkn Joe
Very honest people and family oriented. Took my truck for alignment and had it done under the time they estimated. Waiting room was spacious and clean. Drove all the way from cypress and would do it again
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May 2023 by Sheik Walter: Davis-Bey
AAA+ services, free diagnosis for minor problems at least. Quick service too, i waited less than an hour for total service.
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March 2023 by Ranju Shirish
Good Experience Overall. Martin was helpful and patient. Body work was done professionallyService: Auto body & trim repair
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February 2023 by Randy Campbell
It’s been about two-three years and there hasn’t been a single incident or an issue. He does everything that needs to be done and at a fair price point for the quality.
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February 2023 by Jerry C.
I usually never leave reviews but I just had to leave one to let everyone know. Came in to get an oil change and as I walked in the front desk server was rude. The other thing was they never mentioned anything for fees and they charged me around 10 dollars in fees. Will not be returning back to this place and I do not recommend any of you to go either. Save some time and money going somewhere else.
