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December 2023 by Laura S.
We drove from Arizona to purchase a 2008 DRV that we were assured was in Immaculate condition. We were lied to!!! Crack in the outside with the clear coat coming off, the roof was in worn condition. The inside had a water damage on the carpet by the back corner. Faucets were worn and in bad condition, mirror in the bathroom that the backing was coming off. Molding missing. Need I go on? Too much to list! Don't trust what they say is in immaculate!!!If it was possible to give less stars I would have!We are disappointed and discussed!!!I heard from the salesman before we drove 700 miles "Yes Mrs. Stevens, I assure you it is a beautiful trailer" NOT!
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November 2023 by Autumn Nichols
The staff were so professional. Kaitlynn and Abewi really were delightful and very helpful in teaching us about our new RV. We highly recommend that you go see them when you are ready to shop for an RV. The prices were great! Very competitive! They made the process so easy. They went over everything with us. Go see them! You won’t be disappointed!
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November 2023 by Candice Welch
Awesome friendly staff! Helped us find just what we were looking for and didn't give us the run around. Very informative and got us the best deal possible with no headaches!! Couldn't ask for a better experience! Extra big thanks to Brian and Jim!!
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October 2023 by B P
i had a great experience here when looking for my next RV! they had a great selection, prices, & amazing costumer service. thank you jim and tony for going above and beyond with helping me while answering all my questions!! you guys gained a forever customer in me!
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September 2023 by KIRK HEATON
RUN far far away from this dealership. It's sad that there is not a lower mark one can give to places as bad as this one is! I have waited way to long to give this review, I needed time to calm down and find the right words to use first. I took a higher end RV to them that was only a few months old for warranty work. Work wasn't even performed on most of it, but they charged the manufacturer. Had them add a 3rd A/C unit, what a fiasco that was, the work was subpar. When I took it to another dealership later in the year for final warranty work. They were appalled at how Bailey Toliver did the A/C install. They couldn't believe that any dealership would be ok with letting this type of work out of their shop. Then to top it off, the new A/C wasn't even installed correctly, they left off the roof gasket! Needless to say, I had to pay the other dealership to fix Baileys screw up. I refused to take it back to Bailey because of the shear rudeness of the service writer and the service manager not returning my calls.
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September 2023 by Dalton Friday
Had Kaitlynn help me out through the buying process, very friendly, knowledgeable, and professional. Would definitely do business here again.
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September 2023 by Cristy Frame
They were supposed to have fixed our slide out July 2022, we use the slide out one time did not work properly. Took it back June 2, 2023. They have not diagnosed the problem with the slide out nor have they ever contacted us? We always have to contact them, very frustrated. They said that there was a new service manager there, but he has not been any help either.
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September 2023 by Zane Frasier
Kaitlin was the absolute best from the very first contact throughout the process and even through a few hiccups on my part. Delivery was a breeze and her walkthrough was spot on. She was such a joy to work with and I highly recommend anyone looking to buy an RV to definitely look into Bailey tolliver RV and if you can choose a salesperson Kaitlin is who I would go with. Kaitlin thank you so much on taking care of me, Cyndi and our pupper new home away from home.
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September 2023 by Melinda Willett
Abby was very friendly, attentive and professional. She answered all our questions and showed us everything we were interested in, spent a lot of time with us. The whole staff was very helpful and friendly and knowledgeable. We’re really glad we chose Bailey Toliver
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July 2023 by Ram Herrera
By far the best customer service I’ve ever experienced! My family and I got the camper we wanted and they made the buying process as smooth as it could go. Called, and after speaking to the staff and our saleswoman Abewi Delgado, we knew right away we’d be doing business here. I would recommend anyone looking for a camper to reach out. Thank you Bailey Toliver!
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July 2023 by Pat Berry
The moment my husband Mark and I walked in , we were welcomed and made at home. The technician explained thoroughly what service they were going to provide to our RV. Assured us that our vehicle was going to be repaired on time for us to start our long awaited vacation trip to Alaska. Also we had daily communication from the service department to give us peace of mind! Excellent customer service !!!
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July 2023 by Tina Johnson
Our purchase experience 2 years ago was amazing, any type customer service since then is a zero.. non existent. 6 months after purchased we had an issue (ceiling falling down)I called and was told we had no warranty to correct the problem. Now we have 2 recalls .. we have taken it to them, Fred said yes there is an interior structural warranty (3 years). A service girl who was new had no idea what to do then another lady (apparently the rooster of the group) said absolutely not. I argued my case and she hung up on me. Good luck if you choose Bailey Toliver.
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July 2023 by Rusty Cochran
Kaitlynn Albert was an amazing sales representative!! I have bought many campers from different dealers. This was by far the best experience I have had. Go see Kaitlynn if you want a good honest sales person. I highly recommend her.
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July 2023 by Sarah Burns
Our salesman Fred, Parts manager JP and Jim the finance manager were all so amazing! We got just the camper we wanted for a great price. Friendly staff!!! They went above and beyond to make sure our camper was 100% ready!
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July 2023 by Darla Beam
I've traveled to 6 continents and am in the service industry myself. Never before have I experienced connection, support and service like at Bailey Toliver RV & Truck Country. I cannot tell you the shape I was in when I showed up at their location but they took care of me like I was family and came in Johnny on the spot. They are ABSOLUTELY AMAZING, PLEASE DO YOURSELF A FAVOR & use them for anything!!!!!
