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September 2023 by William Pottiger
I had new glasses made to my prescription, the new lenses change the shape of objects and are blurry. They refused to check them. My wife got new lenses there last month and also has problems. How do I get help?
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August 2023 by Donna Hendricks
My first time here at this facility was awesome. The associate that assisted me during my visit was Italma. She was customer- friendly, knowledgeable and indeed very professional. She shared with me promotions for sunglasses that I gladly took advantage of. Italian called over, I assume her supervisor to check my prescription before completing everything. I love the professionalism of all associates in this store. Italian is a gem to have on this team.
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August 2023 by nancy coreas
I had a frustrating experience with this company. They failed to communicate their purchase policies and their employees were unhelpful in updating me about delays with my contacts. After making three phone calls to inquire, I discovered there would be an additional 50-day delay, on top of the 30 days I'd already waited. Their reluctance to provide a refund was equally disappointing, and the manager offered no assistance. It seems they lack a proper record-keeping system, as they couldn't provide information beyond the order number. My advice to others would be to consider ordering from 1800-contacts instead.
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July 2023 by Christopher Carbuccia
Italma gave a great and courteous service thanks ??!!!!!
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May 2023 by mike foster
Eshonda S. Lewis “went above and beyond the call of duty” in customer service to sell glasses to my wife Annette and me. I went in to the store with my mind made up to only get frames that I had seen on line. These particular frames were not in the store. But because of the genuine care Eshonda showed us, I decided to keep looking til I found some frames I could be pleased with. She was both knowledgeable and caring. Thank you again Eshonda…best eyewear experience I’ve had in my 72 years. Thanks!
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February 2023 by Pete Roncancio
My visit with I TALMA was a very wonderful experience for me please keep her in your heart because she’s a really beautiful person she knows how to handle customers and I’m an old guy so I really appreciate it thank you very much!
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January 2023 by Alexa Ayala
Amazing service!! A quick and easy process! Italma made our visit go very smoothly!! Definitely will be coming back!
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September 2022 by Trina Robinson
These ladies are very rude . especially the “manager “Customer Service does not exist at this location. My daughter and I walked in to simply ask a question and we were immediately told to leave due to a to go MOSTLY EMPTY CLOSED TO GO BOX . The manager did not even bother to say hello or good evening .. she immediately told us to leave due to the food hazard although the box was clearly closed for take out . After that no one even bothered to help out they only concern was the empty box. I then asked for help and was helped by another associate.
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July 2022 by Phillip Kendrick
Your appointment time doesn’t matter. She’ll get to you whenever she’ll get to you and your schedule doesn’t matter. If your time matters…go somewhere else.
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November 2021 by sam star
Worst eye Doctor. She Rushes you out so she can get to the next patient. She gave me a wrong prescription
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August 2021 by Rosa Sanchez
Great service at this location. My sons glasses were ready in less than a week.
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August 2021 by Bertha Solomon
Very good
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July 2021 by KC CHEN
Eshonda at Stafford Walmart Vision Center is very professional, very patient and very helpful. She sets a high bar for great customer services. She's done an outstanding job helping with the fitting of my mom's new glasses. She didn't rush through the process. She kept her patience and her coolness, even though there were a lot of adjustments needed; and the store was a bit busy at times. She kept working on my mom's glasses until my mom was satisfied. We would definitely go back and feel comfortable recommending this Vision Center because of Eshonda.
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July 2021 by klentrease simmonds
The ladies of the vision here at the Stafford location are very kind and knowledgeable about the products they carrier.
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July 2021 by Lupita Rocha
Italian G, was Excellent! She gave me an Excellent service.