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April 2024 by gregterrible
I bought a 2018 Nissan Frontier with 400 miles back in 2019. And lost it last year due to a car accident. But never again have I found a dealership like Texas Auto Direct/Vroom I had a great experience and great memories. Wish you luck guys.
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February 2024 by M S
Great people and professionals
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September 2023 by D Smith
Oye was a really big help, I would highly recommend working with him, he made the car buying process simple. I’ve been having my car for a month & no issues.
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August 2023 by Sean Barnett
They use vroom and vroom are scammers so hence they must be scammers too. Conveniently my bank account was hacked after setting up payment for vroom. Waited forever to get the car after putting my money down and signed all paperwork yet was continuously jerked around saying I have to wait it’s not ready I wouldn’t recommend to my worst enemy
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August 2023 by DiaSean Smith
Oye was a really big help, I would highly recommend working with him, he made the car buying process simple. I’ve been having my car for a month & no issues.
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August 2023 by Hanna Chen
I got the strong feeling the people here were lying to me when I tried to sell my car. I ended up selling to Carmax because they were more ethical. I would be suspicious of buying a car from here due to their dishonesty.
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August 2023 by Jon
Fernel did a great job with communication and taking care of my trade in. Thanks guys! Texas Direct Auto is highly recommended to all.
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August 2023 by faisal y
If I could give them a no star I would I would not recommend anyone to buy from them go buy new cars from actually delarshipExactly 90 days and the lemon car they sell you star having problems …..and you barely even drive ityou called them and tell them you have problem even before the 7 days and they tell me why you didn’t bring car back …the person that sold me the car kept trying to tell me the car been sitting here you need to drive it……..and everything will be good it will be fine I didn’t this a truck for Saleman to lose you time to bring the car back there is no word to mouth told me I have 100.000 miles Warrenty with the delarshipThey first week the car before even below the 1/4 gas sign with no warning cuts off in the middle of the highway at night the trouble I had to go thru to push the car off with cars flying bywe thought maybe we need to keep gas in it bc the sign doesn’t indicate but we thought it’s our fault maybe we didn’t have enough gasSpoke to Saleman again and he said the same thing drive the car don’t let it sit in the garage bc it’s our weekend carthen exactly 90 days the back suspension goes out now I have to take it to a delarship to pay repair on a new used car that is suppose to be certified grantee checked by themBasically I have 35 thousand dollars suv with 62000 miles only that i can’t even drive that I just bought and barely droveThanks ? you for the worst 2nd car experience and will let everyone I know about my journey with this and need to work on since now it’s vroom the customer service and wrongful information to customersI’m really disappointed at this place they are selling lemon cars… bewareBaduwa
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August 2023 by Isaac Yuna
Got my truck appraised today didnt realize till I got home the appraisal/sales person the one that looks like katt Williams stole a knife out of my truck and looked through my bag while he was appraising it
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September 2022 by Lindsay Labarca
THEY HAVE CLOSED. I am devastated because they were fair and trust worthy. I only bought my cars from TX Direct because of their service Dept. I was trying to get my service scheduled and had to pretend to buy a car just to get someone on the phone to confirm they have in fact closed down. Of course no one at the dealership cares to help or answer questions, they transferred me around to the corporate customer service who also had no idea.. so here ya go.Services: Auto brake repair
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September 2022 by Alfredo
Always make sure you check the car fax when you buy from here. Weeks later after taking ownership of my car, my oil change signal came on. I decided to look up the car fax and found out the maintenance has NOT been done over 9,000 miles and was sold to me as is. I called the dealership to file a complaint only to be told multiple times to basically kick rocks. It’s unfortunate to buy a car and already have to do maintenance on it that was way over due from the start. That’s hundreds out of my pocket after only a month of owning it. I’ve bought 3 cars from here and each time I’ve had issues with them. This is my last straw with this company.
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September 2022 by Bee Harris
They always service my car and I love it
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September 2022 by ALICIA COLE
Efficient and prompt with it's service! Unfortunately, as of today 05/09/22, their service department has been shut down and will be no longer. So if you were having your vehicles serviced here I would suggest you talk to someone in the dealership and they can direct you to another service department. I thank all of the staff there for their dedicated work and service on my vehicles over the years and wish you the best of luck.
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September 2022 by Ertan Ceka
Sal was not happy to assist me and my friend. Spend one hour waiting for him to walk around the office. Useless employee
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September 2022 by Mz. Sylver Z
Good service
