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“Absolutely professional and excellent services at this place. Bill, Elizabeth and Cassidy make an awesome team and are truly the best! Most courteous, very prompt and very considerate.”
“Ms. Wang, in charge of the USPS, exhibits remarkable patience and professionalism. She consistently stands by her customers, offering the most cost-effective solutions for their needs. I highly recommend her services to all residents in the Chinatown area and nearby who require shipping assistance.”
“Without question the most efficient and friendly post office in Houston. This location has THE BEST customer service. Everyone polite, professional, courteous and friendly. Even with a line--still a great experience. I am equidistant to this location and the one on Timmons and always choose this one over Timmons because of the amazing employees. The other location does not compare. Each one of these employees is a true asset to the USPS. Wish every branch was like this one!”
“Yesterday I had a pleasant experience at the post office on Bellaire . I went in to do my passport, and it was an easy ordeal. The guy who helped me with a black guy can’t remember his name, but he was really funny, personable and excited to help me, I would recommend the Belair location to do your passport you could even take your picture there and the cost wasn’t that much $180 is nothing.”
“Bryana is amazing. She was working by herself on a Saturday and handled every customer with efficiency and calmness. The post office was FULL and BUSY for a Saturday and she attended to everyone. Great job. Just wanted to give her some recognition.”
“Highly recommend giving this location your business, whether you need mailbox services or print/copy services!! Sid has gone over the top in helping myself and any other clients who have been in the office at the time I visited with whatever needs he could possibly meet in getting business taken care of efficiently. Exceptional customer service and care is EXTREMELY hard to find and I value the 5+ star vendors when I find them!”
“I came in for fingerprinting to send to the FBI and the woman at the front counter was very nice and got it done quickly. The process was smooth and I paid in cash”
“Quick and Easy, the workers are very nice and get the job done with no wait! All star services, I”ll definitely come back! The owner is amazing ,humble kind ,caring, and a very detailed person in carrying out her services.”
8:30AM - 4:30PM
4725 Teal Bend Blvd, Fresno
Post Offices
“This is one of the few post offices that have efficient, helpful, and super friendly staff. Most of the time when i'm dropping off packages, I am in and out... and this is going to the staff not a kiosk (note, they dont have a kiosk). This is the best PO by far and will continue to go here!”
“Diligent, honest, hard-working postal employees are helping the public here.
Lots of things have gone electronic, but the volume packages and their workload has continued to increase. We need to hire more of you. Thank you for all the work you do!”
“I got an insufficient address issue and they really did try to help me! Both the guy and the lady at the warehouse were very nice and understanding! Great service!”
8:30AM - 4:30PM
11936 Bellaire Blvd, Alief
Post Offices
“To be honest, I was kinda wondering if I should go to this USPS location after I saw some negatives service reviews on Google. Thinking of just shipping a box of medicines and nail supply to my brother’s place won’t take that much time and service doesn’t have to be nice, I went to this USPS on 07/31/24 around 10am.
What really impressed me at first that the place wasn’t crowded comparing to the same time, same purpose of dropping and shipping the box at the USPS location nearby. Service was fast, everyone was enthusiastic helping, getting stuff done for the customers.
I was finding the priority tag to write down my bro’s address and stuck it on my prepared box, Mitchell told me the flat rate priority box will save me more shipping money, which surprised me since I’ve been packing my own box for many many times and no one ever told me that the USPS box is more savings.
What even amazed me and my brain more is that Mitchell actually helped me unpack my own prepared box and put it in the new USPS box. I was stunned. (sorry Mitchell, if one point you see me standing and staring without saying anything xD). I’ve never experienced this much nice and enthusiastic environment, especially USPS where everyone was just rushing and tiring looking at you and your package.
Thank you so much from the bottom of my heart. You’ve made my day, Mitchell and the Alief USPS team this Wednesday morning. I am truly appreciated. Definitely will go to this location from now on.”
8:30AM - 5:30PM
2802 Timmons Ln, Houston
Post Offices
“I’m not sure why the reviews are bad. The ladies at the front and the Asian gentleman in the back are incredibly kind! Have been going to them and they’re always incredibly pleasant. Truly a pleasure to see them and go to this facility as opposed to the other ones!”
“so... I'm looking at it from another point of view.. customers come in UNPREPARED, holding up the line, they are told what they need to do and they still want to argue with the PROFESSIONAL and tell them what to do..its The UNITED STATES POST OFFICE NOT UPS, where they package everything up for you. You are supposed to be PREPARED when you go up to the counter. The USPS does not supply tape to tape up a whole box, it has to be purchased or use the free tape for priority service, but of course many get upset when they are told this. Hope this helps for the other side of the spectrum!”
11AM - 5PM
5015 Westheimer Rd Ste 1200, Houston
Post Offices
“I have been to this palace several times and never had any problems. I see some people complaining about the lunch time and the business hours, here is what people need to understand, this post office is not huge like the other post offices so there’s only one person works for this place since its too small. The lady works in the post office really friendly and helpful, Just approach her with a great smile thats all u need to do.”
“I went in to ask a question about a package that had arrived the day before to DeMoss; it was stuck at the North Houston distribution packaging center for over a week. I wanted to make sure I would receive that day as it was my medicine. The USPS man told me exactly where it was, and gave me a timeframe of the delivery. I was so relieved and thankful that I went home and prepared a present! I waited outside patiently and when the mail person arrived, he exchanged the mail for presents. I really hope he realizes how thankful I am for their service! We rely so much on USPS, and they work diligently despite setbacks. You are appreciated!!!!!!!”
“The main reason why I gave 5 star was because of one specific person that goes out of her way to look for my missing package the previous delivery guy left in another mail box.. Thanks KATE for opening all the mail boxes in my apartment complex cause of my package.. Thank you ?”
“I was very nervous about going to my appointment for passport renewal after reading all the bad reviews but got there and had the smoothest appointment ever. Oscar was pleasant, knowledgeable, helpful and we had no wait. All went well. Thank you Oscar for the great service!”
“The staff is always understanding and helpful. Mr. Jamal the manager there always tries to streamline the line when busy. Appreciative of everyone’s patience. Some customers are rude and mean to staff.”
“Because of all the negative posts about this particular post office, I almost didn't go there to mail my pkg. Because I don't give much credibility to everything I see on social media, I went there. I used the kiosk to create the postage for my package and it worked fine but when I attempted to put the pkg in the drop, I couldn't get it open so I had to stand in the line anyway. The line moved fairly quickly and then I reached the worker who was very kind to explain to me that my postage was incorrect and why. Also he processed my pkg very quickly with the difference in postage costs and I was out of there. Also my pkg was received in two days.The only issue is that the outside drop boxes have been moved but the directions are wrong. The neighborhood has declined remarkably so maybe drop boxes are not safe.”
“My experience at this location has always been pleasant, even when it's busy. The nice lady at the counter is always so polite, welcoming, patient and professional and she always have a smile on her face. I made sure to read her name tag when I went in today. Thank you for your kindness Mrs. D. Burley!”
“We had a passport appointment at 11:15 and were seen by 11:30. Ms.Mona was absolutely nice and made the process seamless. She made copies of the supporting documents, provided us with the money order to pay for the fees and ensured the application was complete. Great experience!”
8:30AM - 4:30PM
3701 Glenn Lakes Ln, Missouri City
Post Offices
“Please send my packages to the Cypress branch. I am miserable sick with Covid, ordered cheap wallet nobody would want. Please just send my package through to the Cypress branch. My mail should never go to Missouri City ever.Here is 5⭐️to make you smile and have a nice day. ??❤️”
“The service at this post office is absolutely phenomenol! ROBERT works at the door and is always to kind and calm even when things are hectic. LAN always work so quickly and has answers to any question.”
“Not sure what’s going on with this office. But I haven’t been told my packages are delivered but I haven’t been receiving them. Kindly enough blaylock came into my mailroom and opened every single box to see if my package was misplace. We weren’t able to find it but appreciate her efforts and dedication to be a helpful problem solving person. She definitely deserves better to be honest. She’s the only reason I’m even giving them 4 stars.”
“In January and February, Ms. Margie went above and beyond to help me get my packages. She kept her word, found my packages, called me just like she said she would. I changed my review from a 1 to a 5 for this post office all because of Ms. Margie's customer service. I sure hope she is there today when I go to the post office.”
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“My office is nearby, I need to come here to mail items weekly Everyone is so nice and helpful here. I know the line can be slow on some days but the personal interactions have always been pleasant!”