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March 2024 by M&m P
No public restrooms at this location. They don't make enough money to provide this service for their customers. Greedy, never coming back
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July 2023 by Sally S.
Sugar Creek Auto has been my "go-to" place for service on my Acura RDX for years. Prefer this shop over any dealer around. Great thorough and quick service. Sugar Creek Auto listens to my concerns and takes the time to address and answer any questions I have. It's conveniently located and will take care of my vehicle while I wait in their comfortable waiting area. We are fortunate to have such a great shop in Sugar Land/Stafford area.
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June 2023 by Dori D.
This is my go-to auto place. Nick as the owner is professional with everything he does and is honest about the issue and the best way to fix it. He does not live for the all mighty dollar but instead takes care of each customer, even if the explanation requires a serious amount of patience on his part. He explains the issue until you understand the steps needing to be taken and the breakdown of time and parts. Nick has a team that carries themselves with the same level of professionalism that is modeled by the boss. So no matter who is working on your car, you are in good hands. The shop is clean, the waiting area is clean and the coffee is good! You get nothing but hospitality from Nick's wife, Flo. All in all it is the experience you want when the unexpected occurs or if you just need to maintain your vehicle.
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August 2022 by Mikage V.
I love Sugar Creek Auto !Everyone is so friendly I have been with them for 7 plus years. They are fast and reliable!!!!
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December 2021 by eduardo martinez guerrero
(Translated by Google) Fueling(Original)Carga de combustible
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October 2021 by Rafael Martinez
Best service ever
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October 2021 by Linda K.
The business owner and employees here we're very kind and extraordinary helpful. They really went out of their way to be kind.
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August 2021 by Trey L. T.
While getting my oil changed in early July by a different auto shop, a variety of vehicle maintenance issues were flagged. Rather than just going back to that same place, I figured while I was out of town later that month, I would leave the car with a friend - Mr. Edwin Lazo over at Sugar Creek Auto - to get their professional opinion.Whenever their multi-point inspection was finished, I received a link via text with a tour of my vehicle and their findings! Using an easy to interpret traffic light color-coded key, I was able to view photos of the car parts that were flagged. Not only did they show me those photos, but it went on to explain the importance and function of the part itself, what is at risk whenever the part is malfunctioning or not performing at its best - all in simple little video snippets that would make a toddler understand!The problem I ran into was now having two different inspections with different maintenance suggestions and not knowing which report to rely upon. Not to keep me confused for long, Edwin was available to help sort out those differences both over the phone and via text (whichever one I was best accessible with at the moment), as well as help echo the prioritization of the suggested repairs.Putting my trust into the hands of Sugar Creek Auto, I decided to have them hold onto my car and make the repairs as suggested. Despite needing a few parts to ship in from out of state to make the repairs, to my surprise, they loaned me a vehicle to use while my car was in the shop - no additional fee! When my vehicle was ready for pickup - again with the surprises - they had it washed and polished, too!Through their clear communication and problem solving processes, as well as their generosity shown for an average customer like myself, to say that I'm grateful for them taking care of me in full is an understatement. Looking forward to having y'all take care of my family's vehicle needs in the future!Thank you, Sugar Creek Auto!
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June 2021 by Jan P.
Sugar Creek Auto is OUR family's auto repair shop of choice. We have taken our cars here for everything from oil changes, tire changes and major repairs for 2 of our vehicle that have 100K+ mileage. They accurately diagnose problems and corrected them. The staff is pleasant and accommodating. The company is honest and they do their best to satisfy their customers. Their pricing is fair. I highly recommend them.
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February 2021 by Jeff L.
I always go to Sugar Creek Auto for my auto repair needs. They have the best waiting area with small convenience store and also they are so flexible. They are always happy to give me a ride to work. I never feel like they are overselling me on repairs, but they are always honest. They recently fixed my wife's Yukon and it is driving more smoothly than ever.
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May 2020 by Google user
(Translated by Google) The quality of the gasoline when we received it was not good so low score (Original) Aldığımızda ki benzinin kalitesi iyi değildi o yüzden düşük puan
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March 2020 by Annie C.
I've been going here for years and have always received fair pricing and trustworthy recommendations for services needed. The entire staff is always friendly and I have happily referred this shop to other people.
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January 2020 by James A.
I own a business and we bring all of our service vehicles here. They have consistently taken great care of us by giving us detailed reports of any issues found with the vehicles and let us know what is absolutely necessary vs. what can wait until the next service. They are never pushy and they do great quality work. I would highly recommend Sugar Creek Auto to anyone looking for an honest repair shop that does the job right.
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September 2019 by Jason P.
I have taken several cars here for a variety of reasons, and recommended many friends to come here. Although they have had news I didn't want to hear, they have been honest, timely and explained the process of each repair as fully as possible. Glad we have a mechanic nearby we can trust...HARD to come by!
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August 2019 by Ryan T.
I have several issues with my 2008 Ford. Thanks for your excellent service. I appreciated the text link I received during the repairs that showed the pictures of the parts that were in poor condition. At my request, Chad took the time to let me know which items were of urgent need of repair and which repair concerns could be delayed if needed. Sugar Creek has always been thorough, honest, and fair. Keep up the good work. Another hassle-free experience with Sugar Creek Auto
