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October 2024 by mrgypsyblues
Great Salesman!
Great Mattress!
Great Discounts!
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October 2024 by Katy Kleinhans
Easy peasy from selection to payment to delivery.
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October 2024 by k Lynette mr
Excellent customer service from Danielle who helped me select the perfect mattress for my needs. I recommend Mattress Firm for its good selection of mattresses and reasonable prices.
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October 2024 by Rochelle morrison
I had an amazing experience at the store! Brian was the best sales guy I could have asked for. He was incredibly detailed and had a great personality, really taking the time to listen to my needs. I came in wanting one mattress, but thanks to his expertise, I left with much more than I expected—all at a fantastic price! If you’re looking for value, this is the place to go. Highly recommend!
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October 2024 by Henry Nunez
Great customer service, great communication and very good price.?
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October 2024 by Bradley Mowery
Place had an awesome selection of mattresses, I worked with Brian and he is such an amazing guy. Definitely recommend working with him!
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October 2024 by Ddouye
Bryan was very helpful. He made sure I got what I wanted with some discounts. Thank you!
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October 2024 by Kong Tang
Excellent customer experience from Milton!
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October 2024 by Vanessa Garzón
I went to the store intending to learn about the different mattresses and their prices. I was there for at least 20 minutes, and at first, I was helped by a very kind man. I asked several questions about the products, but the salesperson became very persistent about the purchase. I told him that I intended to check out other stores, as this was the first one I visited. He asked me rather rudely where I thought I would find something different from what they were offering. I felt very uncomfortable, as I practically felt obligated to buy a product just because the salesperson was showing it to me. He was so insistent about the payment that I expressed it wasn't solely my decision, but for him, it wasn’t an option for me to leave without buying one. It became such an uncomfortable moment that I even felt scared.
I really wanted to learn about the products, and just because I walk into a store doesn’t mean I’m obligated to buy something. If I’m not sure, I’m not going to buy it. They should focus more on customer service. When a salesperson offers something, they need to be kind, and it's also normal not to make a sale every time. Salespeople need to be resilient to frustration. I didn’t feel safe or comfortable there..
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September 2024 by Ri Kelleher
The salesperson did a good job at zeroing in on the mattress that I was looking for. I think I got a good price. Buying it with financing was easy. The whole customer experience was good and smooth
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September 2024 by Mary Stec
Larry is very knowledgeable and welcoming. No pressure. Lovely experience.
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September 2024 by Rick Salinas
Walked into the store Larry approached me and was very helpful when buying a Beautyrest mattress and boxspring he was very helpful and answered all my questions
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September 2024 by b nice
Excellent customer service Larry was very patient and worked with what I had. He made it easy to get what I wanted
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September 2024 by Kaifali Wadhwania
The Manager here is absolutely rough with customers. He is the reason people switch to online shopping because they don’t want to deal with rude sales reps. We were there almost 30 minutes before they close but he kept acting like it takes them forever to sell a mattress. Manager needs to learn some manners. Especially when you are talking to elder ladies. My family has purchased mattresses from them in the past but we will never go to this location if this rude manager is working here. We eventually left because he kept rushing us.
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September 2024 by christine carey
We had a great experience buying a mattress for my granddaughter. Larry is a perfect salesman. He doesn’t push. He listens to what you have to say and sell his mattresses accordingly. Wonderful wonderful salesman.
