“The manager for this location is such a sweet boy he helped me with everything I was looking for and he made everything so easy for me thank you for that I'll be back soon”
10AM - 7:30PM
10610 Fondren Rd #101, Houston“Im so happy With my New Phone the regular price of the Phone was 299 and i get it for 160 and she give me a case and screen protector for free thank you so much lisbeth for the deal.”
“Had great service experience with Sophie she explained everything so well and broke down every price cost and effect it any was to happen. We went for a bill issue and left with 2 Apple Watches!
Best experience I’ve had so so fare with any T-Mobile store.”
“Great customer service.i went there for my phone fix and Alex give me excellent deal that I couldn't deny.i purchased my new phone and he help me transfer My information from old phone to new phone. I recommend this come visit this store”
“Loved the store service and how the Rep and his manager helped me! Ray and Jumanji are the best, what an awesome store!! Just got the A15 5g service and everything, love them!!”
“I came in when another T-Mobile messed up my phone number we almost lost my phone number but Daniel was able to help me out. Not only did he know exactly what to do but he was patient and more than willing to help. Thank you Dan the man you’re the best!”
“I recently had the pleasure of visiting this T-Mobile store and was assisted by Pearl, and I couldn’t be more impressed with the level of service she provided. Pearl’s professionalism and customer-focused approach made my visit an outstanding experience. The entire process, from selecting a new phone to setting up my account, was handled swiftly and efficiently. Pearl’s attention to detail ensured that everything was completed accurately and to my satisfaction. Pearl went the extra mile by providing useful tips and ensuring that I was comfortable with my new setup. She also checked in with me to make sure I had no further questions or issues.”
“It's incredible how one person can change your thoughts about the company's reputation or make you think it's time to change the company. First, I went to the Westheimer location Galleria, and the person who tried to help me was very loud and started giving anxiety attacks. He said he has been in business since 2011 and wanted to provide me with unnecessary details, which was not helpful. I pu my phone and left. The next day, I went to this Hillcrodt location, which completely changed my mind. As soon I walked in, Jorge said Welcome, wrote down our business account, and asked me to wait for the tech help. I looked at all the salespeople helping people with patience and a smile. Mak helped me, and honestly, within a few minutes, he explained all my concerns and gave an honest opinion. He offered me a few options to resolve the problems. It was a pleasant experience, and since this is a business account, I need to talk with other members. I will go back on Tuesday and get the new phone. Mak thank you again you sure did saves our business account, and we would love to stay with T Mobile for a while. T mobile is lucky to have you. I highly recommend this location, and please ask for Mak or make an appointment if he is busy.”
“Thanks for the good serviceI came to the store my service is not working well he check my account update my Sim card after that my internet is working good. I am happy and bring my family to that store also. recommended”
“Julio was super helpful ! I was having a hard time with several different agents over the phone that could not help solve my problem and he made sure to get my issue fixed .”
“Walter she is the best guy in the world. He helped me so much because I’m just a dodo bird and he’s perfect of teaching. Anyone is the best at T-Mobile. Thank you for having such a wonderful worker. I love it she is incredible helpful. Thank you.”
“I have been in the store with technical difficulties and Aya and Edward were awesome. Travel across town just for assistance Love these guys!! Pure awesomeness”
“my visit to this store was great! greeted upon entry by the whole team and was helped immediately by Matt who helped me add a line to my plan. it was a bit of a complicated process but he communicated well through the whole interaction and chatted with my girlfriend and i. during our time there i had mentioned we were looking into getting an iPad and Matt helped out with some information about that as well without us having to ask. in the end, we left with the added phone line and a new iPad! thanks Matt for the pleasant experience and for hooking us up! :)”
Open 24 hours
9801 Westheimer Rd # 409, Houston“Veronica has been nothing but patient and helpful, the whole team at World Cinema have helped me so much as I settle into my role as head of maintenance at my local hotel. I’m grateful to have such a knowledgeable and easy experience with them!”
“Joseph was very nice and help us with everything. He was the only person out of all stores that helped me with troubleshoot if you need anything make sure you see Joseph at this Store !”
“The very best store to go to. Being a Boost customer for 7 years and the guy that works there is by far the most helpful and very detailed on what the best promotions are, unlike other stores who don't know why they talking about. Highly recommend”
“They got me out of trouble, I ran out of data and phone when arriving in the United States..
They are close to the airport, very easy to locate, great attention, in Spanish... good service...”
“I came in to just get a prepaid line thinking I wouldn't qualify for a postpay account,and the store manager Ali and his team members worked there majic and I walked out with 3 phone lines no deposit. Thank you so so much Ali.. thanks you guys at this location is the best.”
“Went into boost to see what’s was wrong with my phone and Pj helped me figure things out she is the best and has great customer service. Go to this boost mobile I recommend ask for Pj.”
“Giovanni is very genuine and honest person.. After having a bad experience at another boost location as a new cutomer, he saved the day Renewed my faith in the goodness that lies in humanity.”
“They are really nice people and they always have good deals on the phones and plan. It was busy and there were three people and they all made you feel welcomed. Definitely go again.”
“It’s been weeks, but I do want to make this review. I genuinely went to different stores from t-mobile and their services really suck and unpleasant. I decide to go to this store and got my new phone here. I was really pleased with the salesmen who break everything to and easy to understand and was really helpful. I have to give shout out to Anh since he was really professional by giving us good deals and plans”
“Westpark @ Buffalo Speedway - great store, great staff. Every time I'm in there to ask a question or get a TMo Tuesday item, everyone is so friendly and helpful. This is the best location that of all the TMobile locations I've been to.”
10AM - 7:30PM
7689 Clarewood Dr, Houston“Miss Lilly was so excited to help me she was by far the best customer service I’ve ever expense with boost mobile. I would recommend anyone to come to her when she’s working in the store. ✊?✊? thanks again Lilly !! Your the best”
“Kenny really toile care of me at this TMobile location. It’s way way better than the location on hillcroft at 59. I was in and out of there in a breeze. He explained everything succinctly and was a friendly guy to work with.”
“Hello me and my son went into the Verizon store to do an upgrade on his phone to see if I can do an upgrade on mine we had excellent service. The person who helped us out was luis he was awesome down to earth and knew what he was talking about when he was trying to help my son, find the phone to upgrade he had a positive attitude and he was very nice to him I will recommend him to my family and friends for them to go there to get upgrades or any services possible and have them speak to him. He is a bubble person personality, and he is very cheerful. He interacted with my son and even took him over to show him what Phone he would like and ask them to pick which one and he did and thank you so much for helping him out and getting the best deal that he can for his upgrade on his phone
Thank you
Aimee”