-
February 2024 by Cindy T.
There are not enough words to describe how happy & relieved I felt once my vehicle was in the hands of Greg's Grease Rack. I had taken 2 vehicles to another place and was not only screwed so bad (without so much as dinner or a movie) but both those vehicles still had issues. I wasn't about to go back them. The first time I spoke with Patrick I was immediately relieved. Just the fact that Patrick knew exactly what was wrong, what had been done wrong and the way he spoke to me made it all better. He taught me quite a few things about what's included and how I got overcharged at the last place. Most people see a woman coming and get dollar signs in their eyes. Not Greg's Grease Rack. You will be taken care of. You will be charged fairly and no overcharging of labor. Honesty and Integrity is what you will get. There's just no other place to go.
-
February 2024 by Jenna Mccain
Don’t bring your car here. Brought my car in for a repair and it overheated on me a week afterwards. I had another mechanic go in and find out that nothing was reconnected properly . The radiator hose was loose among many other connections which cause my car to overheat and cause further damage to the engine. I called to let them know and the manager, Patrick was very rude on the phone and wouldn’t even let me finish explaining what was going on. He said to bring the car back in and then he doesn’t care what any other person says, and that they stand behind their work. I will not be bringing my car back here because of their unprofessionalism and complete disregard or accountability. Rudest manager I have ever spoken to and definitely the worst customer we and mechanics.
-
February 2024 by Dana DeBacker
Greg's Grease Rack provides the most excellent, honest auto repair service! I have been taking my car there for decades and would not go anywhere else.
-
January 2024 by Meg L.
Donny, at Greg's Grease Rack, did a great job installing a new transmission in my 2004 Honda Pilot. I was able to find one for my Honda online and have it shipped to them. It weighed a ton because it is for a 4 wheel drive SUV. But Donny and his team did the job, and the car is running like new!! I am very grateful. It was a big decision as to whether I should do it before I sell the car and invest the money, but I know it will be worth it. Now I can put a good price on the car and know it is safe. Patrick gave me a good price and I feel confident about the outcome. I am very grateful and highly recommend them.
-
November 2023 by Anthony Stringer
I thought my car's AC was beyond repair - it needed a new compressor and a condenser, and to make matters worse, it's a hybrid. They found the parts and fixed it. Then we found out a hose was leaking as well. They dyed it and got that replaced as well. That was 2 years ago and my AC is still ice cold! Highly recommend these guys ?
-
November 2023 by Robert Stolting
My daughter and I have both used Greg's on many occassions and never been disappointed. Prices are reasonable, work is top quality, and services performed as promised.Services: Electrical
-
July 2023 by michael kopfer
On my way to a business meeting and had a nail in my tire. I called my client to reschedule our meeting. I stopped in to get it fixed knowing it would take 45 to an hour like most places would. They plugged it within 20 minutes so I called my client back and I made my meeting. I can't thank you enough to your team there!Service: Tires
-
May 2023 by M. Evans
Patrick is awesome but the Mazda can't be revived. Thanks for your efforts !!
-
May 2023 by Gene Mailloux
Took my Lexus Gx470 suv to be diagnosed with losing water in the cooling system. The prognosis was a leaking water pump which I could not see leaking from my car. They installed new water pump, timing belt, pulley, tensioner, new antifreeze in 6 hours. Best service, 1st class people, and would recommend Gregs Grease Rack to anyone! 5 star plus! I have been using them for 33 years and have never had a problem. Very honest and good pricing. Thanks Patrick and Donnie! Ya'll are the best!GeneService: Auto engine diagnostic
-
February 2023 by Nicole Kindred
I’m really BIG on energy and professionalism every where I go. My first time at this place. I will NOT be going back. It’s a long story about my oil cooler replacement, but in short, if you’re serious about great communication and professionalism, this isn’t the place. Taylor didn’t communicate very well about the prices. A week prior to me dropping my car off there, I called and explained in detail wat I wanted and needed and something told me to record the conversation. I didn’t but DEFINITELY should have!!! After walking quite a distance, the owner tells me a price that I wasn’t quoted. I know that once they start on your car, they might come across other issues, but that’s when communication is suppose to step in. Taylor, or the crazy owner should hv called and kept me updated so I could have had the correct amount. I did appreciate Taylor apologizing, bc it was his fault. The owner had a bit of an attitude, and I know we don’t know each other, but he obviously is not a good business man. He used profanity and was upset about the labor that he thought he had done for nothing. Ima Virgo, and if you know any Virgos, we cross our t’s and are very orderly. Anywho.. the unprofessional owner ended up taking the $74 out of his employees check. As he should have! Train your people. But then, I guess if you don’t have a clue, you can’t teach someone else to have a clue. AND… someone up there stole my car phone charger from the shop. I was very deliberate on wat I took out of my car prior to dropping it off. DONT PATRONIZE THIS BUSINESS!!
-
February 2023 by Paul Fruia
These guys always provide good service at reasonable prices. Also, they can usually get you in and out the same day.
-
November 2022 by HPat
More expensive than the dealer....The shop owner, Patrick, quoted a price for the replacement of wheel speed sensor on my Hyundai Santa Fe which was $100 more than at a local Hyundai dealer service center. His cost for the replacement part of a wheel hub was much higher than at auto parts stores in the area. I expected a lower hourly labor rate at an auto repair shop like Greg's as compared to a dealer service center but was not the case. As advised by Patrick, I took my vehicle to the dealer service center and got a better service experience at a lower cost!This used to be my go-to repair shop when young Patrick was new with his dad running the shop several years ago. The cost and service was excellent then. Based on this experience, I am questioning if their pricing is competitive these days.
-
November 2022 by H. Patel
More expensive than the dealer....The shop owner, Patrick, quoted a price for the replacement of wheel speed sensor on my Hyundai Santa Fe which was $100 more than at a local Hyundai dealer service center. His cost for the replacement part of a wheel hub was much higher than at auto parts stores in the area. I expected a lower hourly labor rate at an auto repair shop like Greg's as compared to a dealer service center but was not the case. As advised by Patrick, I took my vehicle to the dealer service center and got a better service experience at a lower cost!This used to be my go-to repair shop when young Patrick was new with his dad running the shop several years ago. The cost and service was excellent then. Based on this experience, I am questioning if their pricing is competitive these days.
-
May 2022 by Rachel Parnell
My family has used them for years. Recently had some car troubles and I brought my vehicle to be inspected at another mechanic shop where they quoted me $2500 for the repair. Instantly I called Greg's Grease Rack to get a second opinion and they did my repair for $2k cheaper than what I was quoted!!! Thanks for saving me 2k!!!! Next time I'll take my care directly to you!Services: Auto engine diagnostic
-
May 2022 by Caleb Tew
Gave me a straightforward and honest diagnosis on truck my first time there. Very rare to find honest people nowadays